Story fails to note strides made by Homeland Security

YOUR NOV. 30 article "Homeland Security in disarray, officials warn" (Page A19, Nov. 30) failed to provide a balanced view of achievements made to keep Americans safe since Sept. 11. Rather, it relied on old congressional reports about management and acquisitions issues that in some cases even predate the department.

A closer look at Homeland Security reveals hundreds of miles of new fencing and a Border Patrol that has doubled in size. Biometrics are captured from nearly all foreign visitors and cross-checked against terrorist and criminal databases. More than 20 layers of security protect air travelers, from the curb to the cockpit. Every cargo container destined for our shores is screened for threats. Management and acquisitions systems have been integrated, and oversight increased. The list goes on.

It's no secret that there were challenges in standing up the department, and we're the first to say that there's more to do. But, failing to acknowledge how far we have come is both a disservice to my 218,000 co-workers and to Globe readers.

Elaine Duke
Under secretary for management
US Department of Homeland Security
Washington