An experience worth price of admission
RE “BROWSERS don’t buy’’ (Business, July 20): It saddens me to learn that the downtown Borders store is closing. When I worked near Downtown Crossing years ago, I often visited Borders during my lunch hour or after work to browse new books and magazines. Like the customers quoted in your article, I rarely bought anything.
Perhaps bookstores need a new business model: admission fees. I for one would be willing to pay a cover charge for access to a “browsing store’’ - a brightly lit expanse of comfortable overstuffed furniture and thoughtfully assembled, ever-changing displays of the latest books.
IF BOOKSTORES are in trouble because browsers don’t buy (Business, July 20), they might sell admission to this free entertainment for a buck or two, to be refunded when the browser buys a book.
X. J. Kennedy