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Saturday, July 22, 2006

Commuter service slammed

NORFOLK

Commuter rail service gets slammed in a Letter to the Editor from a Norfolk man in today's Boston Globe.

Here's the letter:

MAC DANIEL'S July 19 article "Commuter rail struggles to meet surge in ridership" (City & Region) misleads readers to conclude that service failures are related to extra riders from Big Dig road closures. The truth is that commuter rail riders have sufffered overloaded trains, failed air conditioning (and heating), and chronic lateness and delays -- all served with a series of outrageous fare increases -- long before recent events concerning the Big Dig.

Chronic service deficiencies and failures that inexplicably worsen with every fare increase -- now, there's a story that needs to be told.

GLENN HILL, Norfolk

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