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Thursday, February 15, 2007

Better Business Bureau email may not be what you think

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REGION/NATICK

Someone in cyberspace is trying to pull some funny business with the Better Business Bureau.

Area companies are receiving fraudulent emails claiming to be from the Bureau, a spokeswoman for the organization says.

The emails, which come from the address operations@bbb.org, say that the Bureau has received a complaint about the business.

The emails contain a link to supposed documents that relate to the case. But Paula Fleming, a spokeswoman for the Bureau that covers eastern Massachusetts, Maine, and Vermont, said the organization feared the link was actually a mechanism to spread a computer virus.

"We are telling people not to take the risk by clicking on the link," Fleming said.

"It is deceiving," she added. "It does look like an email from us."

Fleming said her office in Natick has fielded dozens of calls from people confused about the emails.

The fraudulent emails have been sent to businesses nationwide, Fleming said.

Better Business Bureaus are business-backed nonprofits that help consumers settle disputes with companies and make more informed purchases.

-- Calvin Hennick

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