Industry snapshot: Information technology

Technical support specialists

Average salary: $60,340

Demand: Very good. So much rapidly expanding technology means skilled help-desk support people are in great demand. It's one of the hottest IT job fields now.

Qualifications: Computer-related bachelor's or associate's degree, plus experience, knowledge of state-of-the-art technologies, and strong problem-solving and communications skills.

(istockphoto.com)
Technical support specialists Average salary: $60,340 Demand: Very good. So much rapidly expanding technology means skilled help-desk support people are in great demand. It's one of the hottest IT job fields now. Qualifications: Computer-related bachelor's or associate's degree, plus experience, knowledge of state-of-the-art technologies, and strong problem-solving and communications skills.