Hospital softens collection tactics

State agency tells Baystate some policies inappropriate

By Liz Kowalczyk

Globe Staff / January 27, 2005

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Baystate Medical Center, which had sued nearly 300 patients in 15 months for not paying their medical bills and was under state review for its aggressive collection methods, has stopped suing patients and placing liens on their homes except for the largest unpaid bills, executives said. (Full article: 1069 words)