Youths see promise as support jobs stay local

Firms' back-office operations grow

By Robert Weisman

Globe Staff / October 13, 2006

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QUINCY -- It is mid-morning at the State Street Corp. call center, and the phones are ringing. Young workers with headsets, stationed at a bank of cubicles by the window, speak in soothing tones to im-patient State Street employees dialing in from Europe or Asia or the West Coast. (Full article: 1155 words)