Unfriendly skies
Grounded planes, crowded flight paths, and other delays are playing havoc with travelers trying to make their airport connections. Here's what some airlines at Boston's Logan International are doing about it.
The worst part about air travel can be when passengers on delayed flights miss their connections - and then discover the next flight departed minutes ago, while they were waiting to talk to an airline agent. (Full article: 1150 words)
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