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Thursday, July 27, 2006
Hotwire customer support
Source: Wired Magazine
Here's a few handy tips from Wired's August DIY issue on how to speed up a customer service call. Bookmark this: gethuman.com/us. It's a database of customer support phone numbers and tips on navigating their voice system. And here's how to bail yourself out of voice jail: "Press Ø repeatedly, or try combinations of Ø, #, and * or say agent, operator, representative, I don’t know, get human, or help. When all else fails, shout profanity: Some systems rush "angry" callers to an operator.
Posted by mwelch at 01:37 PM
