The National Transportation Safety Board has opened an investigation into the fire.
But according to the email sent to passengers Jan. 28, the issue affected the ship’s cruising speeds, delaying its arrival in Galveston. The email also informed Smedley and other passengers that the propulsion problem would prevent them from docking at two ports.
‘‘Due to the limited cruising speed, our itinerary will be impacted. Depending on the progress of the repairs, we will either visit Progreso or Cozumel,’’ stated the email, signed by Vicky Rey, vice president of guest services. ‘‘The good news is that we will remain docked overnight at either port.’’
Smedley said the ship was in poor condition overall. During her five-day cruise, a water line broke in the hallway ceiling near her cabin, and a separate sewer line broke outside the main dining hall, she said. Metal was protruding from handrails on the staircases, and the elevators often did not work.
Rather than docking in Progreso for only a few hours as planned, the ship stayed in the port for two days, and cruise workers repeatedly told passengers they were waiting for parts to fix a mechanical problem, she said.
Jay Herring, a former senior officer with Carnival Cruise Lines who worked on the Triumph from 2002 to 2004, said the ship was not problematic when he was on it. But he had been on another vessel that seemed to have trouble on nearly every voyage. The Holiday, which at that time was the oldest ship in Carnival’s fleet, has since been sold to another company, he said.
‘‘It seemed like it had problems every cruise or every couple of cruises,’’ said Herring, who also authored the book ‘‘The Truth About Cruise Ships.’’ ‘'So it may not be unusual to have recurring problems.’’
The Triumph, he said, is the size of three football fields or a skyscraper laid on its side. It takes five generators — with one on backup — to power the ship, and 80 percent of that energy is needed to simply push the massive vessel through the water, Herring said.
Each of those generators is the size of a bus, so it’s unrealistic to think that the ship could have enough backup power on board to run services when the engines die, Herring added.
‘‘It’s one of their bigger ships. It’s certainly on the top end of Carnival’s fleet,’’ he said of the Triumph. ‘‘There are so many moving parts and things that can go wrong.’’
Associated Press writer Bob Johnson contributed to this report from Montgomery, Ala.
Plushnick-Masti can be followed on Twitter at https://twitter.com/RamitMastiAP .