This is a summary. To read the whole story subscribe to BostonGlobe.com
Peter Post writes: ‘I watched a television commercial featuring several people who own small businesses (really small, like one-person shops or a business with fewer than six people). They talked about customers or clients who were just down the street.
That got me thinking that their clients could easily be people they know outside of a business relationship. They may, in fact, be friends. Doing business with friends adds to the complexity of the relationship.
It’s harder to ask for money from a friend. In business, when someone owes you money for work, they have, in essence, borrowed from you and now owe you. Now, add in the complication of the client being a friend and the money problem gets even trickier.’