Business

Owners, insurers tangle over Marathon losses

Robin Helfand, the owner of Robin’s Candy on Newbury Street, said she has only recovered a fraction of the $100,000 in losses she claimed.
Robin Helfand, the owner of Robin’s Candy on Newbury Street, said she has only recovered a fraction of the $100,000 in losses she claimed. Lane Turner/Globe Staff

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Nearly a year after the bombings at the Boston Marathon, many of the businesses that reported financial losses are still struggling to get reimbursed by their insurance companies or have had their claims denied outright.

The state’s largest property and casualty insurers have paid a total of $1.9 million in bombing-related claims, according to the state Division of Insurance. But those insurers declined to make any payment on a large percentage of claims by businesses and have offered partial compensation on many others.

The denial of reimbursement has angered some business owners who collectively lost millions of dollars in the days after the bombings, when police forced the closure of hundreds of storefronts in Boston and surrounding communities to investigate the attacks and chase the perpetrators.

Insurance industry officials said there are many valid reasons for claims to be rejected, such as specific policy exclusions that limit coverage for lost income. But there is also plenty of room for disagreement within the fine print.

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