Business

As tax day nears, IRS faces a flood of calls from filers

IRS Commissioner John Koskinen made the agency’s annual plea Friday to file by April 15.
IRS Commissioner John Koskinen made the agency’s annual plea Friday to file by April 15. David L. Ryan/Globe Staff

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As tax day nears, it has become ritual for the Internal Revenue Service to soothe procrastinating filers with promises of help on their returns — if they would only ask.

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