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Candice Choi

Avoiding banks means paying even more fees — along with waiting in lines

By Candice Choi
Associated Press / October 5, 2010

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The fees were constant: $28 to cash a paycheck. $1.50 for a money order. $1 or more every time I swiped a prepaid cash card. In all, I racked up $93 in fees in a monthlong experiment of living without a bank — $1,100 a year just to spend my own money.

It may be hard to fathom why anyone would live this way, but a federal study last year found that about one in four US households relies on services such as check-cashing and payday loans.

Some believe they don’t have enough money to open a bank account or were burned by fees in the past.

But chronic use of high-fee services may be keeping the country’s poorest from moving up.

To find out what it’s like, I put away my credit and debit cards, suspended direct deposit, and used only cash and things like money orders. Fees, it turns out, were only part of the problem.

The costs: I had no idea how expensive it could be. I forked over $56 to cash two paychecks at grimy check-cashing stores. And I was lucky. The check-cashing fee in New York is capped at 1.83 percent. About half of states set no limits.

Most of my remaining costs, about $34, went to fees on prepaid cards. The two cards I used each cost $4.95 — on top of the money I was putting on the card — but came with wildly different terms.

The first card I bought was a NexisCard. I had to pay $1 for each purchase. If I used the PIN code to authorize a purchase, it was $1.50. And if I wanted cash back at the register, it was $1.95.

The second card, from Green Dot Corp., had better terms but charged $4.95 each time I wanted to reload it.

I couldn’t mail cash to my landlord, so I went to Western Union to buy money orders; I needed two for my $1,300 rent. This cost a total of $3.50.

The hassles: It was jarring to spend so much time waiting in Soviet-style lines. At the check-cashing place, I squirmed when the clerk counted out my money by snapping each $100 bill high in the air. I felt self-conscious using my temporary prepaid card, which looked cheap, even fake. It didn’t have my name on it. A permanent card wouldn’t arrive for six weeks.

A hotel charged my NexisCard $400 in case I incurred any incidentals. I was told the charge would be refunded at checkout. But it took multiple calls over three weeks to get my money back.

When I was checking the NexisCard account online, I spotted a $3 entry for a “retail reload.’’ I filed a dispute and was told I’d get a call within three days. The call never came. A few days later, another $3 charge appeared. It turns out both “retail reloads’’ were credits for my prior complaints about incorrect fee charges. I learned this only after talking with the CEO. We determined one credit was an error in my favor.

I caught the mistakes only because it was part of my job. Would I have kept chasing a few dollars for much longer? I’m glad I don’t have to find out.

Candice Choi writes for the Associated Press.