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Door-to-door sales complaints soaring

Posted by Mitch Lipka  August 21, 2012 04:45 PM

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Door-to-door sales complaints are up sharply, according to the Better Business Bureau.

The BBB has surpassed 1,000 complaints about door-to-door sellers this year - on target to far surpass last year's 1,300 complaints.

“Unscrupulous marketers sometimes trick consumers into paying hundreds of dollars for items they don’t want or can’t afford,” says Paula Fleming, spokesperson for the BBB serving Eastern Massachusetts, Maine, Vermont and Rhode Island. “Oftentimes, their presentations are so slick that consumers aren’t even aware that they have actually made a purchase.”

Here are the top sources of door-to-door complaints:

  • Magazine subscriptions
  • Food products, such as meat
  • Cosmetics
  • Photography
  • Cleaning supplies

Here is some advice about how to handle door-to-door salesmen.

This blog is not written or edited by Boston.com or the Boston Globe.
The author is solely responsible for the content.

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About the author

Mitch Lipka is one of America's leading consumer journalists and advocates. He is an expert in product safety, recalls, scams, and helping consumers get out of jams. He is a nationally known consumer columnist and runs TheConsumerChronicle.com. He lives in Worcester. You can find him on Facebook or reach him at ConsumerNews@Aol.com

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