RadioBDC Logo
Post Break-Up Sex | The Vaccines< Listen Live
 
 
< Back to front page Text size +

Citibank credit card conundrum

Posted by Mitch Lipka  October 9, 2012 04:45 PM

E-mail this article

Invalid E-mail address
Invalid E-mail address

Sending your article

Q. A Citibank branch manager personally urged me to apply for a second Citibank card. I made it readily known that I questioned my eligibility for a second promotion, but the manager assured me it was okay. I applied and was rejected for the card supposedly due to credit reasons. Several days earlier I had acquired my credit score and it was perfect. So it makes no sense that I was rejected over my credit. Then I applied for pre-approval for a mortgage and was told my credit score was lower – I think because Citi rejected me for the credit card application. I can’t get Citi to help me get this straightened out. Can you help me?

Philip Tackel, Brighton

A. There are a few issues to address here. First, a rejection of an application isn’t what pulls down a credit score. Multiple applications for credit, however, can.

So, just the act of applying for another credit card is something to think about if you’ve got other borrowing you’re planning to do. Also, credit scores available available to consumers will not necessarily match those used by a lender.

In addition, as much as a person might appear to be an authority, you are responsible for what you sign your name to. It’s the same as if an electronics store sales person explains why you need an extended warranty. The guidance isn’t unbiased, but you’re the one signing the contract – not them.

And, whoever said that big banks don’t have a heart? The bank agreed the card was denied because you weren’t eligible for the AAdvantage miles card promotion, as opposed to anything wrong with your credit. Citibank said it would try to have its credit inquiry -- a request for a credit report which can lower a credit score -- removed

“This promotion was designed as an offer for first-time Citi/AAdvantage customers, which includes both consumer and small business credit cards,” spokeswoman Emily Collins said in a statement. “We appreciate this feedback and have contacted the credit bureau and provided AAdvantage miles as a courtesy.”

Before applying for credit, be sure to go to AnnualCreditReport.com and order at least one free version of your credit report to make sure there’s not an error that could be held against you.

This blog is not written or edited by Boston.com or the Boston Globe.
The author is solely responsible for the content.

E-mail this article

Invalid E-mail address
Invalid E-mail address

Sending your article

 

About the author

Mitch Lipka is one of America's leading consumer journalists and advocates. He is an expert in product safety, recalls, scams, and helping consumers get out of jams. He is a nationally known consumer columnist and runs TheConsumerChronicle.com. He lives in Worcester. You can find him on Facebook or reach him at ConsumerNews@Aol.com

archives

Browse this blog

by category