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7 tips for winning a credit card dispute

You open your credit card bill and discover a charge that isn't yours. The solution might be as simple as a quick phone call or a short letter. However, the credit card dispute could involve a series of calls and correspondence and a little more time. The first question you want to answer: Was this a billing error or a case of credit card fraud or theft? While you may not care how the extra charges found their way onto your bill, it could make a difference in how you handle the dispute. Here are the seven steps you need to take if you find an unfamiliar charge on your credit card bill.
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By Dana Dratch, Bankrate.com

You open your credit card bill and discover a charge that isn't yours. The solution might be as simple as a quick phone call or a short letter. However, the credit card dispute could involve a series of calls and correspondence and a little more time.

The first question you want to answer: Was this a billing error or a case of credit card fraud or theft? While you may not care how the extra charges found their way onto your bill, it could make a difference in how you handle the dispute.

Here are the seven steps you need to take if you find an unfamiliar charge on your credit card bill.