RadioBDC Logo
I Will Steal You Back | Jimmy Eat World Listen Live

7 tips for winning a credit card dispute

A winning hand Do you want to hold a winning hand throughout the credit card dispute process? In phone conversations, stay calm and never raise your voice -- even if the person on the other end of the phone does. Do the same with the letters. Be organized, factual and polite. Avoid speculation. Act 'like a civil adult,' France said. Be persistent 'if it's a legitimate claim,' she said. 'Especially if it's a high-dollar claim, I wouldn't necessarily take the first 'no' as the final statement.'
iStockPhoto.com
  • E-mail

    • E-mail this article

    Invalid E-mail address
    Invalid E-mail address

    Sending your article

    Your article has been sent.

By Dana Dratch, Bankrate.com

A winning hand

Do you want to hold a winning hand throughout the credit card dispute process? In phone conversations, stay calm and never raise your voice -- even if the person on the other end of the phone does.

Do the same with the letters. Be organized, factual and polite. Avoid speculation. Act "like a civil adult," France said. Be persistent "if it's a legitimate claim," she said. "Especially if it's a high-dollar claim, I wouldn't necessarily take the first 'no' as the final statement."