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- From the IRS

In-person Tax Help

IRS Taxpayer Assistance Centers are your one-stop resource for face-to-face tax help and solutions to tax problems, every business day (see days/hours for your local office below).

Get help solving federal tax problems with IRS' Everyday Tax Solutions. Visit your local IRS office - no appointment necessary - or make a convenient appointment by calling the appropriate number below and leaving a message. At an IRS Taxpayer Assistance Center, knowledgeable assistors will help you:

  • File innocent spouse claims if you believe you are not liable for your spouse's share of a joint tax liability;
  • Make an installment agreement if you cannot pay your taxes in full;
  • Prepare an offer in compromise to settle an unpaid tax debt;
  • Request a release of federal tax liens and levies when appropriate; and
  • Resolve IRS account and notice issues.

Other services on a walk-in, non-advance appointment basis include:

  • Answers to your tax questions;
  • Information about your tax account;
  • Help preparing your basic individual income tax return if your income is $35,000 or less; and
  • Help preparing your heavy vehicle use tax return.

Multilingual assistance is available in every office.

City Street Address Days/Hours of Service Telephone *
Boston JFK Federal Building
25 New Sudbury St.
Boston, MA 02203

Monday-Friday - 8:30 a.m.- 4:30 p.m.

(617) 316-2850
Brockton 166 Main St.
Brockton, MA 02401

Monday-Friday - 8:30 a.m.- 4:00 p.m.
(Closed for lunch 1:00 p.m. - 2:00 p.m.)

(508) 586-4671
Fitchburg 881 Main St.
Fitchburg, MA 01420

Tuesday and Friday- 8:30 a.m.- 4:00 p.m.
(Closed for Lunch 11:00 a.m. - 12:00 Noon)

(978) 342-0016
Hyannis 247 Stevens St.
Hyannis, MA 02601

Monday, Tuesday, Thursday & Friday - 8:30 a.m.- 4:30 p.m.
(Closed for lunch 1:00 p.m. - 2:00 p.m.)

(508) 775-0029
Pittsfield 78 Center St.
Pittsfield, MA 01201

Monday-Tuesday - 8:30 a.m.- 4:30 p.m.

(413) 499-1573
Quincy 1250 Hancock St.
Quincy, MA 02169

Monday 8:30 a.m. - 4:30 p.m.
(Closed for Lunch 1:00 p.m. - 2:00 p.m.)

(617) 471-0040
Springfield 1550 Main St.
Springfield, MA 01103

Monday-Friday - 8:30 a.m.-4:30 p.m.

(413) 788-0284
Stoneham 1 Montvale Ave.
Stoneham, MA 02176

Monday-Friday - 8:30 a.m.- 4:30 p.m.
(Closed for lunch 1:00 p.m. - 2:00 p.m.)

(781) 835-4350
Worcester 120 Front St.
Worcester, MA 01608

Monday-Friday - 8:30 a.m.- 4:30 p.m.
(Closed for lunch 1:00 p.m. - 2:00 p.m.)

(508) 793-8227


* Note: The numbers listed above are not a toll-free call for all locations. These phone lines are answered by a recorded business message with information about office hours and locations. Leave a message to schedule an Everyday Tax Solutions appointment or to reschedule an existing IRS appointment. You will receive a return call within two business days. To speak with an IRS representative and get tax help by phone, call 1-800-829-1040.


The Taxpayer Advocate Service: Call (617) 316-2690 in Boston or 1-877-777-4778 elsewhere.
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