Future 911

Technology is changing so quickly that emergency communication systems are struggling to keep pace

By Kim-Mai Cutler

Globe Correspondent / July 24, 2006

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Picture a highway crash: a vehicle flips over in the center lane. Ten cars plow into the twisted wreck. Panicked witnesses dial 911. They shoot video of the scene with their cell phones. Drivers too distraught to speak text message the call center. A vehicle with a built-in security system automatically dials 911 after the air bags are deployed. It ... (Full article: 879 words)