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Online deals keep shoppers hopping

'Cyber Monday' gives Web retailers a boost

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Associated Press / November 27, 2007

NEW YORK - After a long weekend of battling crowds at the malls, the last thing most people want to do is go back to the stores after work to do more shopping.

To make it easier for the bruised, battered, and otherwise shopped-out, retailers kicked off the official start to the online season, dubbed "Cyber Monday," with lots of come-ons to keep the cash registers ringing.

With an overall holiday season that is expected to be the weakest since 2002, and the number of new online customers leveling off, Web retailers are dangling even more incentives to keep them buying online, from fat discounts to free shipping without minimums.

Yesterday, Wal-Mart Stores Inc. launched five days of specials only available at Walmart.com. The 150 online specials this week is triple what was offered a year ago and include $60 quartz cocktail rings and $1,198 Samsung 40-inch LCD HDTVs. Toys "R" Us Inc. held a one-day online sale, and eToys.com launched a two-day sale.

"More and more retailers are using Cyber Monday as a promotional event," said Andrew Lipsman, senior analyst at comScore Networks Inc., an Internet research firm.

Target Corp., Circuit City Stores Inc., Sears Holdings Corp., Crate & Barrel, the Discovery Store, and Overstock.com Inc. were among dozens of retailers offering free shipping yesterday.

The incentives seemed to work, with many sites reporting surges in traffic that at least met expectations.

Raul Vazquez, chief executive of Walmart.com, expected 7 million visits to the site yesterday, up from more than 5.5 million a year ago.

There were some snags. The heavy traffic overwhelmed an e-commerce service offered by Yahoo Inc., preventing consumers from completing purchases at thousands of websites yesterday. The outages began late in the morning on the East Coast and continued for at least four hours, Yahoo spokeswoman Kristen Wareham said.

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