Salem Five debuts customer text-message service
Salem Five announced its latest technology-based offering, Salem Five Account Text Messaging, which enables customers to receive account balance and transaction history for their accounts via text message on their cell phones and personal digital assistants.
With $2.7 billion in assets, Salem Five operates 19 bank branches in such communities as Salem, Beverly, and Boston.
“Part of the Salem Five charter is to advance business through technology,” Joseph M. Gibbons, Salem Five president and chief executive, said in a statement. “With this new free service, Salem Five is making our customers’ banking experience more convenient.”
Salem Five said in a press release: "To take advantage of the Salem Five Account Text Messaging service, customers must be enrolled in Salem Five Online Banking. Through the registration process, customers can elect to receive account balance information (Available and Current), account history (last three transactions posted to the account), or both sets of information. Text messages are sent directly to the device registered by the customer. Customers can opt to receive messages to an e-mail address."
(By Chris Reidy, Globe staff)
