The biggest maker of speech-recognition software, Nuance Communications Inc., has agreed to acquire privately held SNAPin, a provider of mobile device and server self-service technology.
Under the agreement, SNAPin would receive $180 million in Nuance common stock.
Nuanceís technology is used to provide automated customer service, directory assistance, voice-activated commands on wireless devices, and dictation and transcription solutions.
SNAPinís software lets mobile carriers interact with subscribers in real time.
The deal is expected to close in October.
(By Angel Jennings, Globe correspondent)