Comcast extends digital transition service program

Comcast said that its “rapid response team” will continue to perform same-day installations for New England consumers who still need a digital TV solution through June 21.

This week, major television stations are required to switch to all-digital TV broadcasts. The transition from analog to digital signals is mostly a nonevent for households with TVs connected to cable services, such as Comcast, or satellite services. But those who are still relying on over-the-air broadcasts need to take action, such as buying a digital TV, subscribing to a cable or satellite service, or acquiring a digital converter box.

Comcast said it originally created the rapid response team to help consumers who needed to take last-minute action to get ready for digital broadcast transition deadline.

In a press release today, Comcast said: "With the extension of the rapid response effort, consumers who call Comcast weekdays by 12:00 p.m. can get their cable TV service installed by the newly created rapid response team the same day. For calls that come in after 12:00 p.m., installation will be scheduled for the next day. If contacted on weekends, Comcast will schedule an installation for the next day."

To read some recent Globe stories about the digital transition, please click here and here.
(By Chris Reidy, Globe staff)