Making coffee has been hard for some 300 Dunkin' Donuts stores in the region because they can't get clean tap water. So some loyal customers have had to do without -- but not tomorrow.
Dunkin' Donuts is trying to win back customers with free coffee. The Canton chain will try to win back customers by sending five vans across the region so people without drinkable water can grab a free cup of coffee.
"We're going to try to put them in high traffic areas," said Dunkin' Brands Inc. spokesman Andrew Mastrangelo.
Don't worry, the coffee will be safe to drink. The cups of joe will be made with water from areas not under the state boil-water alert, Mastrangelo said.
Since Saturday, the chain has advised franchisees to stop serving coffee if they can't brew with boiled water or bottled water. Some stores have even closed temporarily. To meet demand, Dunkin' has expanded its effort and service in other areas that still have clean water. The region is not expected to have drinkable water for another day or so.
One franchisee -- Olga Pithis, who co-owns three Dunkin' Donuts in the Fenway and the Back Bay -- has chosen to stay open. She said she had to buy coffee brewing machines and make coffee with bottled water, one pot at time.
Pithis said the store can usually brew four pots at time with a push of a button, thanks to a Dunkin' system that feeds in municipal water that has been filtered with bottled water.
"We chose to stay open, but we’re working really hard," she said. "There's a lot of excitement a lot of smiles when [customers] find out they can get their fix. I’d be dying if I lived in Boston and couldn’t get my coffee."
The Dunkin' coffee giveaway will be at these locations and times tomorrow:
- 543 Southern Artery, Quincy, 7 a.m. to 10 a.m.
- 859 Main Street, Waltham, 7 a.m. to 10 a.m.
- 99 Cambridge Street, Charlestown, 7 a.m. to 10 a.m.
- 141 Nahatan Street, Norwood, 11 a.m. to 2 p.m.
- 95 Franklin Street, Quincy, 11 a.m. to 2 p.m.