Big Y deploys NCR deli ordering kiosks
To use the kiosks, Big Y customers swipe their Big Y Express Savings card, NCR said. A touch screen then enables shoppers to place their meat or cheese order from the in-store deli.
"The NCR software determines the appropriate time for the customer to return to the deli counter to pick up their order, which is then printed at the bottom of the customer’s receipt, Georgia-based NCR said in a press release. "An in-store announcement also alerts customers when their order is ready."
The kiosks are currently featured in 18 Big Y stores, and all future Big Y stores will feature the combined NCR kiosk software and hardware solution, NCR said.
The release included a statement from Bill Classen, Big Y's deli sales manager.
“Our customers appreciate the option to place their deli orders without waiting in line and the extra convenience the kiosks provide,” Classen said.