WASHINGTON — The 2010 Kia Soul, a boxy vehicle that has been marketed to urban motorists, is being investigated by government regulators for potential loss of steering control.
The National Highway Traffic Safety Administration said yesterday on its website that it had received one complaint alleging complete steering loss. The preliminary investigation covers more than 50,000 vehicles.
The complaint said the steering shaft detached from the steering wheel, leading to a complete loss of steering, and the shaft fell into a position that interfered with the driver’s ability to brake. No accidents or injuries were reported.
The safety agency seldom opens an investigation based on one complaint, but said it was “concerned about this failure in that it occurred without warning on a new vehicle at low mileage and resulted in a complete loss of steering as well as a compromised brake system.’’
The car’s owner, who filed the complaint, had driven the vehicle for two months and had traveled 4,300 miles in it.
John Crowe, Kia Motors America’s vice president, said in a prepared statement that the company was cooperating with the investigation.