Ford's MyFord Touch infotainment system is perhaps the most complex, feature-rich new car option on the market. Save for one rotary volume knob, MyFord Touch removes all the physical controls you'd normally find on a car's center stack. Instead, they're replaced with touch-sensitive points and a large touchscreen LCD combining navigation, audio, climate, phone, and a host of other vehicle functions.
It's a great idea in theory. In reality, it's slow, cumbersome, and very distracting. And Ford's customers aren't too happy about it.
We sat in a 2012 Ford Explorer Limited and played with MyFord Touch like a first-time buyer would. Then we took a lap around New York's Monticello Motor Club and tried adjusting the climate control and radio at highway speeds.
The result? A lot of screaming and frustration. It's nice sometimes, but we can't recommend MyFord Touch, at least not until Ford releases a software upgrade.
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About Boston Overdrive
|Clifford Atiyeh is an automotive writer and car enthusiast . He has spent his entire life driving cars he doesn't own.
In the garage: 1995 21-speed Iron Horse, 2002 Jeep Wrangler X (by association)
|Bill Griffith is a veteran Boston Globe reporter, having reviewed cars for more than 10 years and serving as assistant sports editor for 25 years. He was also the paper's sports media columnist.
In the garage: 2006 Subaru Baja
|John Paul is public affairs manager for AAA Southern New England, a certified mechanic, and a Globe columnist. He hosts a weekly radio show on WROL.
In the garage: Hyundai Sante Fe, Chrysler PT Cruiser convertible
|Craig Fitzgerald has been writing about cars, motorcycles, and the automotive industry since 1999. He is the former editor of Hemmings Sports & Exotic Car.
In the garage: 1968 Buick Riviera, 1996 Buick Roadmaster, 1974 Honda CB450
|Keith Griffin is president of the New England Motor Press Association and edits the used car section on About.com. He also writes for the Hartford Business Journal and various weekly newspapers in Connecticut.
In the garage: Mazda 5, Dodge Neon
|George Kennedy is a senior writer for WheelsTV in Acton, which produces video reviews for Yahoo, MSN, and other auto websites.
In the garage: Lifted 1999 Jeep Cherokee