Re: Your 'I quit' stories
posted at 9/16/2011 11:55 AM EDT
I lived in Vermont for a year when the economy was really bad. Even though I have two college degrees I could not find a job. I was working in a grocery store. Then during the holiday season I got a job for more money at the mall, working for Brookstone, you know the company with all the massagers and fun gadgets. I was working 60+ hours a week, mostly because the manager didn't hire anyone else. I was hired through his wife while interviewing for a job at Talbots.
I was the assistant manager and there was one other retail associate, he was a good kid. He would work in the mornings with me and he would come in after working at the Vermont Teddy Bear factory where he started his work day at 4am.
There was a district manager who would come in and help out. She would blatantly lie to the customers about products. A customer forgot their ring in the "jewelry cleaner" and instead of putting it in lost or found or something, he just pocketed it. She even ran over to the jewelry store across the mall to ask how much it was worth. She told me to lie to the customers telling them to buy the Brookstone batteries because they work better in Brookstone products. She was a bad person, you get the picture.
One day the kid came into work and she was there before him, fussing around and looking for things, something was up. I asked and she said they had lost some money. She called the kid in the back room and he came out red faced and looked scared and he left the store.
Then I was like what the hell was that? He was supposed to work today. She said he had been suspended because a "secret shopper" had come in and said he took her money instead of putting it in the drawer. He would of had to adjusted for tax, so it was kind of weird someone would go out of their way to steal 15.32 or soemthign Yes, only 15 dollars from a huge corproate company.
He was the only other sales associate. This would mean I would be working alone. 2 weeks before Christmas. 60+ hours a week. So I protested. We need him here etc. It obvoiusly would hurt us more to suspend him than to keep him here. It wasn't even proven he took money.
Then the district manager got weird with me. She would come in and surprise me. I was reading a book there was no one in the store. "YOU CANT READ" etc. The next day she scolded me because the book was still there, I had just forgotten to bring it home. I wasn't allowed breaks because, again, I was the only person working from 7am to 7pm usually. Then in my head I decided to quit.
A few minutes later the kid who had been suspended came in, grabbed the light up key chain the secret shopper had said how the money stolen, went up to the district manager and asked her, how much is this with tax? And refused to let her ring it up because that is supposedly how he stole the money.
She of course had no idea and said he would have to leave the store. He said no, I am a customer. But he left anyways and I'll never forget his smile. It made me smile and I knew the district manager saw.
She ran into the backroom, a bunch of customers came in so I was helping them. I had to go into the backroom to get something and heard her on the phone obviously arguing with someone why I should be fired. There were 2 other employees at this point, including myself. It was 4 days until Christmas. Anyone who has worked retail knows this is the worst part of the job.
I took my keys for the store out of my bag, put them on the desk and walked out there were about 7 customers in the store, the district manager lady was still on the phone. I told them "someone will be out to help you shortly" and left.
I have a steady good job now, NOT in retail. Remember this holiday season, don't shop at Brookstone, it was one of the worst companies I've ever worked for. No it was the worst. The End.