Re: Streaming Sites....
posted at 8/9/2012 7:27 PM EDT
In Response to Re: Streaming Sites....
[QUOTE]In Response to Re: Streaming Sites.... : how exactly did that strategy and conversation go, if you please?
Posted by bredbru[/QUOTE]
First of all are you currently under contract with Direct tv? If so then there are two ways that I have found have worked for some of my friends. Call them up and ask for the retention department. These people are paid to keep you at Direct TV. If you had the Sunday ticket in the past then tell them that you have been contacted by ______ (use other local cable company name) and they have some good deals going right now and are willing to buy you out of your contract with Direct TV. Then tell them you got Direct TV because of the Sunday Ticket and that even at the lower price for this year you won't be able to get it. Is there anything they can offer for the Sunday ticket in order to keep you as a Direct tv customer.
At this point they will do one of the following...offer half price on the max package ($150) and standard ticket ($99) or give you the Standard package free and offer the max package for ($99) or give you the max package free or tell you sorry, there is nothing they can do. Which at this point if you don't like any offer or they say no then you can say ok I will think about what I am going to do and call back to let them know. Wait a few days and call back and try again. It all depends who you talk to. I always have success calling in the mornings, even on weekends.
If you haven't had Sunday ticket before then use the same story but add in that you have never got the Sunday ticket before and that you would like to see what it was all about and will stay with Direct TV if they can offer you something with the Sunday Ticket.
Now if you you are willing to just get a discount on either package you can talk to customer service and say the exact same thing and they will discount it for you. Probably wont see any free stuff from them.
Now if you aren't under contract with direct tv, call and tell them the same story but don't tell them another cable company will buy you out of contract. Just simply say other cable companies in the area have some really good deals going on right now, you don't want to leave Direct tv, can they offer you anything to stay. Then say you might be interested in staying if they could offer you the sunday ticket. Again they will give you the choice I mentioned above.
The Sunday Max for this year is all the games, the Red Zone and the To GO package where you can watch on your laptop. The Standard package is just all the games. It seems like they are more then willing this year to easily give away each package for half price. A bit more work to get something free since they broke the packages up to make them more affordable. But they are still giving it away, depending on who you talk to.
If you are out of contract and there is some new equipment you want to add or channels you want to add and don't mind signing another contract with them then call and ask for those things and ask for Sunday ticket too. The possibilities are endless.
It never hurts to ask. Amazing what you can get when all you do is simply ask.