Dealing with negative criticism from your teen

Posted by Lylah M. Alphonse  July 22, 2009 12:14 PM
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Teenagers are feeling their way into adulthood with hormones raging and moods roiling; they get angry for good reasons, but every once in a while they seem to be in a bad mood just because the sun has the audacity to shine that day. They lash out -- and you, the parent, are often the closest target.

It can be stressful to hear negative criticism from your teen, but if you tune it out automatically, you miss what could be an important gift, says Sam Chapman, author of "The No-Gossip Zone."

Stop looking for the diplomacy from your teenager. Your teen is someone who knows you well, who doesn't have that filter, he points out. "Who's going to give you the real truth? That child."

Some say that teenagers act like children if you don't treat them like adults, but Chapman disagrees. "I actually think they’re acting a lot like adults. Just badly behaved adults," the father of three boys says. "Our job is to show them the boundaries. But, during the process, you can’t ignore their feelings. Three or four years of hormones and arguing... they’re still one of your closest family members, and they still know you better than anybody. Ignore them at your own peril."

Chapman's book is geared toward establishing a healthy work environment in the corporate world (he's the CEO of Empower Public Relations in Chicago), but his suggestions for transformational learning translates easily to family life. While you can't glean much good from straight criticism or insults -- and you'll probably hear some of those at some point, too, with teenagers in the house -- actual feedback is very important. If your child yells "You love my brother more than you love me!" listen, and respond by accepting the feedback and making change, Chapman suggests.

“My child is telling me he needs more love. He’s blaming me -- that part’s not important," Chapman says as he explains the thought process. "What’s important is that I’m someone in his life who can give him more love, and he wants it so bad he’s angry about it.”

Here are four tips from "The No-Gossip Zone" for learning how turn negative feedback into something positive:

1.) Accept the feedback. By accepting (even just slightly) that everyone has something valuable that they can teach us about who we are, we open up to a realm of creativity, growth, and success that we never thought possible. This means accepting negative feedback with an open mind and discovering what it is that you need to improve about your performance.

2.) Try not to be defensive. This will take some practice. It is our natural reaction to immediately leap to our own defense whenever someone puts us down. We immediately come up with several different rebuttals, all of which are aimed to prevent us from taking a single iota of responsibility for the situation at hand. However, if you can take a step back, a deep breath, and remove yourself from the situation for a moment, you might realize that you are being told something worthwhile, something which can help you grow personally and professionally.

3.) Don't get swamped by your emotions. You have the right to get upset whenever you hear negative feedback. It is perfectly natural to feel sad, angry, or any variation thereof when you hear that your performance needs work. Allow yourself to feel those emotions, but don’t allow yourself to become them. Otherwise, you will be so busy “being” angry or sad that you won’t have the emotional energy or wherewithal to realize where you stand to improve.

4.) Make requests, not complaints. At the end of this process, you are more than welcome to share your feedback with your giver; just make sure your feedback isn’t in the form of a complaint. The gift is much easier to receive when it’s in the form of a request instead.

Do you have a teen or a tween at home? How do you cope with their criticism?

Lylah M. Alphonse is a Globe staff member and mom and stepmom to five kids. She writes about juggling career and parenthood at The 36-Hour Day and blogs at Write. Edit. Repeat. E-mail her at lalphonse@globe.com.

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7 comments so far...
  1. Could some parents of teens please comment on this? I'm just starting to get a few scathing comments from my 13 year old and would love more advice on how to deal with it and not take it personally.

    Posted by new to this July 23, 09 10:08 AM
  1. Numbers 2 and 3 above are really important. How not to let them push your buttons is another issue! Whatever strategy works for you...deep cleansing breath, counting to 10...use it. And don't admonish your child in front of anyone. Saving face is really important; you never want to embarrass him/her. On the other hand, you need to keep to your standards. However you react needs to be the way you want to teach your child to react. So take her aside privately and discuss the comment - if it hurt your feelings, let her know. If it was completely unacceptable and cannot happen again, let him know what the consequences will be...and stick to them, ALWAYS. Kids this age are trying on roles and they use their parents because we are safe, but they are also looking for limits from us. It's tough negotiating this age because we're now meeting them in different territory. They don't want to need us, but they do. They're trying to become autonomous human beings and they don't exactly know how. Figure out what your limits are; figure out the best way to keep your own emotions in check; stick to your guns; be a parent, not a friend; trust them until they violate your trust...and maintain your sense of humor. It's well worth those many deep breaths ahead...good luck.

    Posted by Kathy July 23, 09 11:47 AM
  1. I have a baby boy, but when I was a teen I had a very good understanding of what would happen to me if I ever spoke back to my mother, so I never did. Your kids are doing this now because they have never had strict boundaries, they have had too much grey area. Now they lash out because they feel like its not such a big deal. Anyone with little kids I would suggest you start early so this doesent come up in the future, these issues if not addressed always come back to bite you.

    Posted by tictoc02026 July 23, 09 01:00 PM
  1. "Don't take it personally" is probably the best advice any parent of a teenager could hear. Parents are the safest target teenagers have to vent their often chaotic feelings on. But this stage will pass eventually, probably more quickly with boys than with girls. And when it does, if you have listened when that was needed and set boundaries when that was needed, you will find that having adult children is a wonderful gift. Beyond that, you get to watch your adult children going through the same stages with their children!
    Note to tictoc02026: best of luck with your two-year-old, your three-year-old, and your teenager. If you think intimidation is the best way to solve problems with your child, you have lots of good times coming.

    Posted by CSF July 23, 09 04:12 PM
  1. I learned a few things raising two boys who are now 19 & 25 years old. The first is that you cannot be thin skinned and take offense at every bad mood or slight. Teens like adults have their moments and sometimes a parent has to respect that and back off until the mood has passed. If my teen said something that was disrespectful I would not tolerate that and would tell my sons that I spoke to them in a respectful manner and I expected the same in return. I never really had any major problems with this approach.

    Posted by tad7342 July 23, 09 04:19 PM
  1. A parent probably needs to be able to distinguish between a legitimate criticism and attempts by teens to manipulate them. This is really hard for parents to accept, because they don't want to believe that someone whom they love is attempting to manipulate them, or they underestimate the sophistication of a teen's ability to be manipulative. This is particularly an issue with teen girls. Arguments like "You love Sibling X more than you love me" positively reek of this type of manipulation. I think it's fair to ignore attempts to manipulate, even fair to be angry about it. The bigger question is how and how aggressively to rebuff attempts at manipulation.

    Posted by Virilene July 24, 09 02:25 AM
  1. Very good points were showed above.
    I am not a dad yet, but this passage helped a lot to know how to act in the future with my kids.

    Posted by Paulo August 19, 09 12:58 PM
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About the author

Barbara F. Meltz is a freelance writer, parenting consultant, and author of "Put Yourself in Their Shoes: Understanding How Your Children See the World." She won several awards for her weekly "Child Caring" column in the Globe, including the 2008 American Psychological Association Print Excellence award. Barbara is available as a speaker for parent groups.

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