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  • Posted 12/17/2009 07:14:21 EST

    UPDATE:  Emailed JetBlue with my issue and within 4hours I had a nice call from a JetBlue rep who apologized, expressed her sympathy and refunded the fare in full.

  • Posted 12/17/2009 01:25:03 EST

    My grandmother has lung cancer, she has taken a quick turn for the worst and is not expected to live through the end of the year. Earlier this year she purchased a RT ticket on JetBlue from Boston to more »

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