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Frequently asked questions about registration

Below, you’ll find answers to many of the common questions about our site registration. If you can’t find the information you’re looking for, send us an e-mail.

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Why do I have to register for Boston.com?

We’re asking the readers of Boston.com to register for two reasons. We’d like to:

• Improve your experience on the site by offering content and features tailored to your interests.

• Target the marketing messages you receive to make them more relevant and deliver a better value for our advertisers

Many newspaper Web sites require registration. Our hope is that our quick and easy registration process will minimize any inconvenience. The best part is that you only need to register once for full access.

Please read our Privacy Policy if you are concerned about entering your personal information.

Is registration free?

Yes, there is no charge to register.

What are the benefits of registration?

Registering will give you access to everything you love on Boston.com, including:

• Up-to-the-minute breaking news
• Sports news and features
• Photo galleries and blogs
• Restaurant and movie reviews
• Crossword, comics, and puzzles
• E-mail alerts and newsletters
• Article comments and forums

I already registered—why am I being asked to log in every time I visit?

You only need to register once. If you are being asked to log in each time you visit, please make sure that your browser is set to accept cookies and that you check the “Remember me on this computer” box when you sign in. If your browser does not accept cookies and/or you do not check the box, you will need to sign in each time you visit Boston.com.

Also, be aware that by selecting the “Log out” option in the upper right-hand corner of the page, you are signing off of the system and will need to log in again on your next visit. If you want to be recognized on return visits to Boston.com, make sure that you do not click “Log out” when you leave the site.

I can’t remember my password or I need to reset my password. What should I do?

If you have lost or forgotten your password, enter your e-mail address on this page and click “Submit.” An e-mail from “help@boston.com” with the subject line “Boston.com Password Request” will be sent to the address you supplied during registration. Click the link in the e-mail to choose a new password for your Boston.com membership. Please note that your password must contain at least 6 characters.

What should I do if I’m not receiving an e-mail newsletter I signed up for?

If you are not receiving an e-mail newsletter, please make sure you have added newsletters@boston.com to your address book. Many e-mail services and Internet Service Providers (ISPs) have SPAM-blocking systems in place to protect you from unsolicited e-mail. However, these same systems may inadvertently block e-mail you have requested from Boston.com. By adding newsletters@boston.com to your address book or trusted senders list, you can help ensure e-mail delivery. Click here for instructions for several popular mail services. If your mail service is not listed or you have additional questions, please contact us for help.

How can I modify my e-mail preferences?

Boston.com’s Member Center is the place to manage your account. Log in on this page and click the “E-mail newsletters” tab to modify your e-mail preferences.

How can I update/edit my profile or change the e-mail address I use on Boston.com?

Boston.com’s Member Center is the place to manage your account. Log in on this page to update your personal information or modify your e-mail preferences. Please note that we may ask you to confirm your e-mail address.

Can I use my Facebook account to sign in to Boston.com?

You sure can! For your convenience, you can now register and sign in using your Facebook account. If you are creating a Boston.com account for the first time, you can get started by clicking the “Login with Facebook” button. Once you click “Allow,” and answer a few short questions, Boston.com will use information from your Facebook profile in order to create your Boston.com account. Then when you visit Boston.com in the future, you’ll be able to sign on by clicking the “Login with Facebook button.”

If you wish to edit your member profile, change your newsletter subscriptions , or disconnect your Facebook account, we’ll ask you to create a password through the Boston.com Member Center. This is a security measure to protect your personal information. You will still be able to log in with Facebook to access the open areas of the website

I’m a Boston Globe Services member. Do I have a Boston.com membership already?

Good news! You are already a member. Click here to finish your registration.

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