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Hire for attitude; train for skill
Posted by
Douglas Eisenhart
at 10:11 AM
Samuel Greengard's article, Gimme Attitude, discusses hiring for attitude and training for skill:
They’re hiring for attitude, reasoning that you can teach the right person the skills to do the job but you can’t transform even the most knowledgeable person into a success if she lacks the right temperament.
Note that Greengard suggest behavior-description questions, not personality tests, to see if someone has exhibited the right temperament for the job.
One thing that gets some organizations into trouble--particularly those with tight budgets and limited human resources staffs--is depending solely on personality profiles and psychographic testing that don’t take behavior into account.
At the end of the article is a table that gives a few examples of how to turn hypothetical or closed questions into behavior-description questions.
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