Even as voice mail dwindles, rules remain
Peter Post writes: About a year ago, I stopped leaving my daughter voice mail messages on her cellphone. It had become quite apparent that she never listened to them. Instead, she simply noticed that she had a missed call from me, and she called back. Voice mail is a victim of advances in technology. Texting and IMing are replacing voice mail messages. All this got me thinking about business voice mail. Is it succumbing to the same fate?