I just had a phone call with one of my co-workers, who works from home. He was huffing and puffing while talking to me, which made me wonder if he was exercising while on the phone with me. I found it distracting, but I can be oversensitive. Is it okay for an employee who works from home to make business calls while exercising?
L. K., Cambridge, MA
The short answer is “No.” From his perspective he’s multi-tasking effectively. From your perspective, he’s not fully engaged with you. And because his exercising is a significant distraction for you, you’re not as focused on the issue at hand as you could be.
The home office looks like a great alternative to working at the office. And it does have its benefits like the perfect commute. But it also comes with responsibilities. The first of these is to treat your work time as you would if you were at the office.
- Set regular work hours. During those times you are “at the office.” If you have a significant other and/or children at home, they should be mindful that when you are “at the office,” they shouldn’t be interrupting you except in an emergency.
- Dress reasonably for work. That change from pajamas and a bathrobe into slacks and shirt or blouse helps shift your attitude into work mode.
- Limit the disruptions. It’s easy to think of the errand you can take care of or that fifteen-minute chore you could get done during your work hours. Those disruptions are a temptation. But they also rob you of your productive time. So schedule them just as you would if you had really been at the company office.
- Know when to stop. Because you are at home, it’s easy to ignore “quitting time.” You need your personal time just as much when you’re working at home as when you go to the office each day. Besides, will you be paid for all that “overtime?”
- Control your pet. It’s especially important to be careful with your pets when a client, prospect or colleague comes to your home for a visit. Pet allergies are common, and your meeting may not go well if your visitor is constantly sneezing, flicking off dog hair, or doesn’t appreciate Fido’s friendly licks.
- Be a good neighbor. Make sure your business at home doesn’t negatively impact neighbors. Observe any regulations or zoning laws that may be applicable, such as signage for your business. Make sure you don’t hog the available parking spaces.
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Patricia Hunt Sinacole is president of First Beacon Group LLC, a human resources consulting firm in Hopkinton. She works with clients across many industries including technology, biotech and medical devices, financial services, and healthcare, and has over 20 years of human resources experience.
Elaine Varelas is managing partner at Keystone Partners, a career management firm in Boston and serves on the board of Career Partners International.
Cindy Atoji Keene is a freelance journalist with more than 25 years experience. E-mail her directly here.
Peter Post is the author of "The Etiquette Advantage in Business." Email questions about business etiquette to him directly here.
Stu Coleman, a partner and general manager at WinterWyman, manages the firm's Financial Contracting division, and provides strategic staffing services to Boston-area organizations needing Accounting and Finance workforce solutions and contract talent.
Tracy Cashman is a partner and the general manager of the Information Technology search division at WinterWyman. She has 20 years of experience partnering with clients in the Boston area to conduct technology searches in a wide variety of industries and technology.
Paul Hellman is the founder of Express Potential, which specializes in executive communication skills. He consults and speaks internationally on how to capture attention & influence others. Email him directly here.