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A parent's exchange with Sigg

Posted by Boston Globe Business Team September 4, 2009 03:56 PM

Julie Silas an Oakland, California resident and parent of two daughters and director of Health Care Projects for the Healthy Building Network sent a series of emails to Sigg two years ago attempting to find out if the bottles contained BPA. Here is the exchange as she sent to me. I have made a call to Sigg for a response.

1. Von: Julie Silas [mailto:jlsilas@sbcglobal.net]
Gesendet: Samstag, 17. März 2007 18:59
An: Postmaster
Betreff: Sigg bottle liner
Wichtigkeit: Hoch

Please advise as soon as possible whether the SIGG bottle inner liner contains bisphenol A (BPA). Your website does not say BPA-free and although the liner polymer is proprietary, you really should disclose whether it contains BPA or not. My two young daughters and all their friends use them and I need to know if they contain BPA. If they do not, I will buy more and recommend all my friends do the same.

Please advise as quickly as possible!

Julie Silas

2. From: Postmaster
To: Julie Silas
Sent: Monday, March 19, 2007 5:05 AM
Subject: AW: Sigg bottle liner

pls see attachement. (This was a general form letter about Sigg bottles)

3. Von: Julie Silas [mailto:jlsilas@sbcglobal.net]
Gesendet: Montag, 19. März 2007 16:22
An: Postmaster
Betreff: Re: Sigg bottle liner

Thank you - I recognize from previous reports from your company that older SIGG bottles did have BPA in the liner and that you switched out two years ago - can you please send me serial numbers of the ones that are okay, as we have older bottles that I am concerned about.

Thank you - Julie Silas

4. From: Steve Wasik
To: jlsilas@sbcglobal.net
Sent: Thursday, March 22, 2007 11:25 AM
Subject: FW: Sigg bottle liner

Hello Ms Silas,

This message was forwarded on to me from our Customer Service in Switzerland.
SIGG has been around for 99 years and I’ve only been with them for a little over 1 year.
I am not aware of any major changes to our liner in the last 2 years as you mention – I’d be interested in seeing the reports you are referring to.

While the ingredients of the SIGG liner are proprietary, I can tell you that our bottles are tested frequently in Quality Control as well as in independent laboratories. In all the tests, SIGG bottles show no migration of chemicals, no trace of BPA. SIGGs are safe and I believe are the best reusable water bottles on the market.

The latest certification of the SIGG bottle and liner took place at the Nehring Institute in Germany.
See attached.

I hope this answers your concerns.
Best wishes,
Steve

5. To: Steve Wasik
Subject: Re: Sigg bottle liner

Thank you - my question was not about migration of BPA, the question was whether BPA is used in the liner. No one seems to respond to that - is there any information you can provide?

Thank you - Julie Silas

6. From: Steve Wasik
To: 'Julie Silas'
Sent: Thursday, March 22, 2007 11:49 AM
Subject: RE: Sigg bottle liner

Ms Silas,

It’s a proprietary formula – I’ve been told best on earth – exclusively manufactured for SIGG bottles. It is a competitive advantage for SIGG and therefore the ingredients are kept confidential.

But isn’t the real issue to ensure that what you and your family are drinking is free of any chemicals. I know the issues surrounding polycarbonate #7 (Lexan) have to do with the problems these containers have with migration of the materials, chemicals. On the other hand, numerous research studies show SIGGs are leach-free.

I hope this answers your concerns.
Best,
Steve

7. From: Julie Silas
To: Steve Wasik
Sent: Thursday, March 22, 2007 12:58 PM
Subject: Re: Sigg bottle liner

From my point of view, disclosing of whether the contents include BPA should not be proprietary - unless it's in the bottle liner. If it's not, why wouldn't you all tell customers? By saying it is free of BPA does not disclose what it does contain... if you don't have BPA, you should be announcing it to the world. Meanwhile, I am sure you are well aware that the issue is not just in polycarbonate bottles, but in the liners of canned food (and the liners of bottles).

I can only presume that SIGG bottles have BPA based on the fact that the company does not disclose that the product is BPA-free (you all rely on the fact that it does not leach, which isn't the question). The science on BPA is very strong re: animal studies. We are just learning about it - what we do know is that the effects might be transgenerational, which means that exposures now might affect grandchildren in future years. It is not worth the risk for me and my daughters. While you all might have tests showing that it does not leach, that does not make me feel comfortable purchasing SIGG that may contain BPA, but that you all refuse to disclose. We know it's bad if it leaches, that doesn't mean it is not bad if it stays in the liner.

I'm disappointed that you all would value proprietary concerns over children's health.

Julie Silas

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14 comments so far...
  1. Isn't there a company anywhere that will actually answer the question they're asked?

    Posted by Nick Name September 4, 09 06:26 PM
  1. My entire family has SIGG bottles! Do we ask for a refund? What do we do now? Where do we turn for a chemical free water bottle? I guess I will go back to glass!

    Posted by katie p September 4, 09 09:17 PM
  1. The press release trail over at ZRecommends is pretty damning, but this letter series really completes the circle, showing how Wasik/Sigg actively mislead individual consumers. For every Julie there are doubtless many more parents who bought Sigg's dishonest responses and now find themselves among the duped.

    Posted by Lucy September 4, 09 09:34 PM
  1. Really disappointed! Another case of "secrets and lies!"

    Posted by John September 5, 09 11:08 AM
  1. SIGG misled everyone.

    They now have BHP free liners but are avoiding the same question regaring their tops!

    Customers are so angry about being misled, the company is offering an exchange program.
    http://mysigg.com/bulletin/exchange_program.html

    They also claim aluminum is not toxic. Why have a liner if not? Why risk it? Personally, I'll stick with stainless steel.

    Posted by Allene September 5, 09 07:50 PM
  1. newsflash: neither aluminum nor any plastic are ever going to be safe choices...

    steve wasik came to sigg after working for naya (bottled water), hmmm...

    boycott sigg! evenafter they fire this ceo and blame everything on him. They will attempt to buy your trust back, just as nalgene is in the process of doing. why be so gullible to the greenwashers? they deserve to fail.

    glass and stainless steel are the real practical safe solutions.

    Posted by arj September 6, 09 02:15 PM
  1. SIGG is offering to replace bottles with the BPA liner - see the following link

    http://www.mysigg.com/bulletin/

    I wish the Globe Team had done a mite more research....

    Posted by BurtS September 7, 09 07:45 AM
  1. This makes me sick. I don't even want to trade my old bottles for new Siggs with the voluntary trade in program. I don't want more Sigg bottles!

    Posted by Can Can (Mom Most Traveled) September 7, 09 09:52 PM
  1. go to mysigg.com and download the return forms and shipping labels. they will replace every bottle you send back with a new, BPA-free one. You only have to pay for shipping to sigg.

    Posted by capt sigg September 8, 09 10:01 AM
  1. I think you folks need to get a hobby

    Posted by Charlie Hoover September 8, 09 11:12 AM
  1. Are you guys frickin serious?!?! BPA may be in some of our bottles and maybe in SIGG, but the atual levels are so minimal that you would have to ingest such high levels of fluids or food (researchers say up to 1300 lbs of food and beverage EACH DAY) for it to pose any health concerns.

    Take a look at both sides of the research! As with any argument, just like Al Gores claim to fame that humans are going to destroy the world, there are facts and theories to explain everything, meaning one side may claim an extreme case of something, but the truth may be that it was a 1 billionth chance that the case will ever happen again (that was an example). People take WAY too much time out of there day to research such petty things when your health is much more at risk to the people you interact with and the air you breath than the bottles you drink your water from!

    SIGG may contain BPA, but as I see it, I certainly dont, and I hope you dont either, drink and eat 1300 lbs of food each day, and I am only going to live for 100 years tops. Get outside and do something for yourself, like excercise, or something. Or, if you so desire, DO SOMETHING ABOUT IT YOURSELF! Dont just complain about everything!

    Posted by Jordan September 10, 09 12:42 PM
  1. Here is some more good information on the BPA issue: California Delays BPA Vote: http://www.newsinferno.com/archives/12250#more-12250

    Posted by Cynthia111 September 11, 09 09:11 AM
  1. Eco-liner may not be the answer for Sigg.

    I am an owner of the "new" eco-liner Sigg bottle, as of May 2009. From normal daily usage with tap water and cleaning, I am now seeing signs of the liner peeling off.

    Posted by Disappointed September 12, 09 01:53 PM
  1. I used to brew beer in a enamel pot, but the high heat for cooking the wort would end up cracking the enamel, what is going to happen to these "new" powder based baked on enamel eco-liner coatings when you drop the sigg bottle and dents it?????

    Posted by dontworryhaveahomebrew September 14, 09 05:48 AM
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