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By Jamie Berman, Account Coordinator, Consumer Group

Social media has become the soapbox of the 21st century, a swift and efficient vehicle for the world to deliver complaints 24 hours a day. When those grievances involve a specific company, they’d better be ready to quickly face the music or they may lose valued customers. In fact, according to Talk to the Manager, 58% of customer complaints voiced through Twitter never receive a response and by 2014, ignoring a complaint logged through social...

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By BNMC Engineering

Online file sharing systems like DropBox, ShareFile and Google Drive have made file sharing frustrations (and CDs sent through the mail) a thing of the past. It’s hard to remember how people shared important data with each other before these cloud technologies existed.

Digital Inspiration has detailed a new service that will continue to make file sharing even easier. There is a new service called iBeam.it that instantly “beams” your newly uploaded files to anyone who has access to the shared...

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By Jean Cummings

Conferences can be goldmines for executives involved in a confidental job search. Here are 10 tips:

1. Do NOT ask about positions or do anything else close to looking for a job. Being paid to rep your company, you have to strictly observe your charge, loyalty to your company.

2. DO collect relationships lavishly - business cards from everyone - but, also, make an attempt to make a real connection so that you are memorable - use your brand "The strategic cloud computing expert with a business...

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By Sonja Jacob

In the early 1980s, budding NYC photographers captured the graffiti art spray-painted onto subway cars that traversed the city. They’d wait to set up shots. Pull emergency levers to stop trains, buying time with their cameras and the fresh paint. It didn’t matter that these “photographers” were just kids or that the graffiti they worked hard to capture would soon be painted over by MTA workers. That’s because the kids snapping photos and the artists who “bombed” trains were all interested in...

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By Matt Rainone

Next week, AMP will be heading back to Vegas to the 2013 International Consumer Electronics Show. I hope that we find a ton of awesome technology to bring back to our clients and, on a personal level, that I consume much less Sbarro than last year. Here’s a quick outlook of some of the things we’re looking forward to:

Who’s Going to Step Up?

2012 marked Microsoft’s last CES booth and keynote, and even though Windows 8 will be on a ton of devices, this is the first year they won’t officially be there....

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By Nancy Pardo

The latest auto sales numbers are out and things look promising with U.S. auto sales rising nine percent in December, the best number since before the recession. Cheap financing, improved income, and a slew of new product offerings from major automakers should help continue the momentum through 2013. Last year saw Japanese automakers Honda and Toyota bounce back after being ...

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By Nancy Pardo

A new report from the Institute for Supply Management (ISM) predicts U.S. manufacturing growth in 2013 with revenues expected to increase in 17 manufacturing industries. Capital expenditures—a major driver in the U.S. economy—are expected to increase by 7.6 percent in 2013, double that of 2012, but hiring will be stagnant with less than 1 percent growth in the employment base. ...

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By Jason Chan

Many Massachusetts DUI Attorneys have been challenging the breathalyzer tests.  The first thing you need to know about the breathalyzer is that there are two types.  There is the portable breathalyzer and then there is the breathalyzer at the police station.  The portable breathalyzer is a much smaller device and is usually offered to you on the side of the road. The portable breathalyzer uses something called fuel cell technology. The problem with the portable breathalyzer is that it isn’t very accurate....

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By Fred Smith

The best way to protect yourself from enemies is to surround yourself with friends. But how do you turn your suppliers into friends? How do you ensure your suppliers are trustworthy, low-risk and reliable? Much has been written about supplier scorecards and their usefulness in evaluating a supplier’s value to an organization, though few directly address counterfeit prevention. One can ...

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By BNMC Engineering

Whether you operate a small- or large-size business, having an effective customer relationship management (CRM) solution is crucial to managing and maintaining your customer and/or client relationships. The most popular solutions on the market today are cloud-based systems, which are extremely easy to maintain and upgrade.

If you are in the market for a new system, there are a number of considerations regarding purchasing/implementation. Salesforce.com has published a very useful white paper...

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