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Christine Chinlund examines and responds to comments and complaints about the Globe's news and editorial content. She keeps the Globe staff aware of reader feedback, and writes a bi-weekly column for the Op-Ed page.
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You can reach Christine Chinlund by e-mail at ombud@globe.com or by phone at (617) 929-3020. To leave a recorded message, call (617) 929-3022
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