He examines and responds to comments and complaints about the Globe's news and editorial content, and keeps the Globe staff aware of feedback.

E-mail him at ombud@globe.com or call (617) 929-3020. To leave a recorded message, call(617)929-3022

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Welcome to the Globe Ombudsman's Weblog

Hello and thanks for checking out this new experiment - an effort to faciliate a regular, public conversation between those who read the Boston Globe (or its website) and those who produce the Globe.

I've never been a blogger, so you'll have to bear with me as we begin this new chapter for the ombudsman's office.

Our hope is to provide a forum where Globe readers can talk to the ombudsman, to each other, and to the journalists and business managers who work at the Globe. I will also use this blog to update and report on some Globe-related topics.

Since this particular blog does not yet have the technical capability to allow people to post their comments directly, here's how this can work: comments and questions can be sent to us at ombud@globe.com and we - my assistant Mary Rourke and I are the only ones who manage this blog - will post them here, with some introductory comments and an accompanying link to the item being discussed. Comments that are insightful and to the point will be posted quickly.

Some comments may be lightly edited for spelling or to make the person's point clear for everyone. But we will preserve the reader's original points and meaning.

Whenever a reader comment is posted, a Globe journalist or business manager will be invited to respond. I will occasionally offer my opinion on a topic, but my role in this blog is mostly to moderate the discussion rather than dominate it.

So, let the conversation begin. . .