New medicine for what ails hospitals
To cut costs while improving the experience for patients, healthcare institutions are adopting cutting-edge business tactics to improve their processes
About four years ago, patients were backed up in the X-ray lab at Newton-Wellesley Hospital. People with broken ankles and other painful injuries could sit around for as long as 45 minutes before they saw a radiologist. The hospital prepared for the obvious solution: add another X-ray machine, at a cost of about $500,000. (Full article: 1252 words)
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