THIS STORY HAS BEEN FORMATTED FOR EASY PRINTING

You can rate toasters, cars, and now doctors

By Barbara Feder Ostrov
Globe Correspondent / July 7, 2008

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Dr. Nonnie Estella was less than thrilled as she scanned the comments of 22 patients who had, anonymously, rated her performance online, on a website she had never heard of. (Full article: 822 words)

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