Tom Witt, a dispatcher in the call center at Boston police headquarters in Roxbury, handled calls yesterday.
(John Bohn/Globe Staff)
Police to retrain 911 call takers
Dept. expedites effort after error delays response
Tom Witt, a dispatcher in the call center at Boston police headquarters in Roxbury, handled calls yesterday.
(John Bohn/Globe Staff)
Boston police supervisors will start listening in on more 911 calls and retrain all of the department's emergency call takers and dispatchers, officials said yesterday, one day after they acknowledged that an operator's mistake delayed the police response to an elderly man who had been beaten and robbed. (Full article: 677 words)
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