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MBTA train passengers report faith in service

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June 8, 2008

Frank Masone of Framingham said he has no worries about safety when he takes the commuter rail into Boston from Framingham. In fact, he loves riding the T.

"It's convenient. I live five minutes away," he said on a recent afternoon at the Framingham stop. "I take the express in and I'm in Boston in 25 minutes. I zoom right in."

Nearly all of the riders interviewed agreed that the problems that might plague the MBTA's Green Line trolleys don't translate to commuter trains. Some, like Theresa McDougall of Franklin, shook off concerns over safety.

"I love the commuter rail. I've been taking it for years and years and I don't see any safety problems," she said, adding that she wouldn't dream of driving instead.

Masone added that last month's Green Line crash, which killed driver Terrese Edmonds and injured a dozen people, did little to deter his faith in the T.

"I think for the most part, it is very safe. I travel all the lines - Blue, Green, Red - and it's all very safe," he said. "I have no problems with it."

Andrew Shapira of Framingham has traveled both the Green Line and the commuter rail and has "never felt unsafe" on either.

"I don't feel any more unsafe now, after that accident," he added. "The T has problems, but I've never felt that safety is one of them."

Joe Lauzier rides in from Worcester every day and acknowledged that while he is still comfortable with the T, one can't help but take notice when a tragedy takes place.

"They can make mistakes on schedules, or being late. But when people start dying, that's when you get concerned," he said.

MANNY VEIGA

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