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Landmark jewelry store is victim of insider theft, police say

January 8, 2009 12:12 PM

Shreve%2CCrump%26Low-1.JPG.jpg
(David L. Ryan/Globe Staff/file 2007)

By John R. Ellement, Globe Staff

A former employee of a landmark Boston jewelry store is accused of stealing more than $150,000 in jewelry from the store and replacing diamonds with fake cubic zirconia in two pieces of jewelry set to be sold in Newton, according to a Boston Police report.

Tanya Nichols appeared today in Boston Municipal Court, where she is facing charges of larceny over $250. The 45-year-old Nahant woman did not enter a formal plea and is now scheduled to be arraigned Feb. 9.

As she left the courthouse, Nichols denied to reporters that she replaced the jewels in two sets of diamond studs that were shipped from Shreve Crump & Low's Boylston Street store to its store in the Chestnut Hill Mall last September.

"That's ridiculous,'' she said.

Asked if she had stolen other jewelry, she replied, "Of course not.''

Nichols identified her attorney as Martin K. Leppo of Brockton. Leppo said he would be meeting with Nichols in the next days but declined other comment.

Calls to the Boylston Street store, which was purchased out of bankruptcy proceedings in 2007 by David Walker, were not immediately returned. Walker told the Globe last month he was shutting the Newton store.

In a Boston Police report filed with the court, police describe an internal investigation by the company that was launched after the fake jewelry surfaced in Newton on Sept. 27. The studs with the fake diamonds had been sent to Chestnut Hill from the Boston store, police said.

An internal audit quickly showed that jewelry Nichols was responsible for installing in display cases could not be located, the report said. As the audit progressed, Nichols allegedly started returning jewelry she had previously stolen by pretending to find it inside the Boston store, police alleged in the report.

Nichols was also allegedly videotaped Oct. 2 as she put jewelry in a holding bin at the store, and then pretending to be a customer, called the store and asked if the particular pieces were available, police said. Co-workers would then recover the jewelry, police said.

"The conclusion of the investigation showed that Nichols stole a large amount of jewelry from the store, and when staff discovered that jewelry had been stolen and conducted an investigation, Nichols began returning some of the items to the store,'' the police report states.

Police said in the report that $151,000 in jewelry is still missing.

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45 comments so far...
  1. Never mind her! How about Raman Handa at Alpha Omega Jewelers? He stole millions and ran off to India. Get him.

    Posted by Jane January 8, 09 01:27 PM
  1. Pathetic ,is all I can say

    Posted by honest angel January 8, 09 02:07 PM
  1. Sounds like Tiffany Case in "Diamonds Are Forever"

    Posted by will January 8, 09 02:10 PM
  1. I bet a billion dollars she does more time than Madoff and his accomplices in the SEC.

    Posted by Dan Farnkoff January 8, 09 02:20 PM
  1. This is Grand Theft. How did she manage to walk out of court with no bond?

    Posted by davidwayneosedach,sandiego,USA January 8, 09 02:28 PM
  1. Makes me wonder how can you trust anybody these day really. I have think
    alot to buy anything from them that's for sure.

    Posted by stephanie January 8, 09 04:11 PM
  1. Gotta love Nahant people! Just get the Nahant police on this and they will take care of the rest!

    Posted by NahantGal January 8, 09 04:24 PM
  1. Why "never mind her"?
    She's a thief just the same and should pay the price.
    LOCK HER UP AND THROW AWAY THE KEY!!!

    Posted by Ranz January 8, 09 04:43 PM
  1. Yup, lasso the crooks. We've had it with thieves and liars. They think they're soooooo special.

    Posted by John January 8, 09 04:46 PM
  1. The hell with both of em. Why is Madoof walking around the streets, You know he has a billion dollars tucked away somewhere!

    Posted by Newport RI January 8, 09 05:05 PM
  1. Madoff steals 50 Billion and he gets to stay at his multimillion dollar pad - he'll probably get away with it.

    Nichols is smart but Madoff is a freakin' GENIUS!!!

    Posted by Outraged Reader January 8, 09 05:07 PM
  1. I agree with David in sandiego, it is grand theft and she walks out of court with no bond!! Where is justice these days! what a loser she is!

    Posted by ANN MARIE January 8, 09 05:30 PM
  1. Very shady, people are suffering to make ends meet while she is stealing. Let her pay back every red cent.

    Posted by Pauline Green January 8, 09 06:12 PM
  1. Tanya Nichols will probably do more time in jail than Democrat Madoff who stole $30 Billion. Donating to Democrats pays off. Our country has gone insane.

    Posted by oscarbozach January 8, 09 08:08 PM
  1. Hardly a surprise-this nasty woman has disappeared for a year after ripping me off for $48,500. Now she's doing her dirty work again.

    Posted by Andrew Ford January 9, 09 12:52 PM
  1. I thought in America we are innocent until proven guilty.

    Posted by ronald January 9, 09 03:29 PM
  1. Tanya is being crucified by the media before she has gone to trial.. Perhaps someone should question the new owner of Shreves to find out if their story holds together, since some of their practices are questionable; and they are nothing like the original Shreves. Perhaps their desperation leads them to find excuses and blame others for their business not doing do well in these tough times.

    In our experience Tanya has always been honest about what she has sold to her customers and has never misrepresented what she has sold.

    Posted by Concerned customer January 9, 09 06:20 PM
  1. Tanya is being crucified by the media before she has gone to trial.. Perhaps someone should question the new owner of Shreves to find out if their story holds together, since some of their practices are questionable; and they are nothing like the original Shreves. Perhaps their desperation leads them to find excuses and blame others for their business not doing do well in these tough times.

    In our experience Tanya has always been honest about what she has sold to her customers and has never misrepresented what she has sold.

    Posted by Concerned customer January 9, 09 06:37 PM
  1. I know the old shreves had class and reputation customer service first without
    it there is NO business.If Mr.Caroll was watching Nichols and had her as a
    person of interest for such a period of time why did he not stop her weeks
    before letting her go.Something sounds wrong first 151.000 and in todays
    paper it stats 4000.00 in jewlery still missing.In all the photos of Ms.Nichols
    she looks like a baby deer caught in wire fencing.I wonder,did this woman
    wait 45 years to become a crook.I have a feeling she is inocent but should we
    not let her open her mouth.She is somebodys child!Inocent until proven guilty??

    Posted by John January 9, 09 09:13 PM
  1. David Walker should make a public apology to his customer's and welcome them all to have their Diamonds tested. The truth is is he fired three top employees to hire this woman(his friend) was it a set up for him??? Like Alpha Omega a inside job, No bail!!!!! Think about that...Shreve's is not a crown Jewel with David Walker

    Posted by Ellen Baskins January 10, 09 07:40 AM
  1. I congratulate Shreve Crump and Low for taking immediate action and prosecuting a dishonest employee. I work in the industry and Shreve's is my competitor, but finally someone in this industry stood up and said enough. This is not and uncommon problem in this business. All the time companies sweep it under the rug like nothing happened.They don't want the publicity.They terminate the employee and re-coop their loss through the insurance companies. Good job Shreve's! By the way are their any more Andrew Fords out their who got ripped off by this thief?

    Posted by festivius1226 January 10, 09 11:30 AM
  1. Ellen Baskins sounds like an ex disgruntiled employee who did get laid off and is now currently living out of state on Massassachusetts unemployment beenefits.Sorry Ellen if you have sales goals and constantly are way below......you get terminated!

    John in post 19. Open your eyes !!! Read post 15. Wake up!

    Posted by Snoopy818 January 10, 09 02:46 PM
  1. I also am in the industry and know Tanya Nichols and her mother Doris Nichols.Tanyas mother passed away in 2004,the antique jewlery business
    is close knit and most know each other.Doris and Tanya were crem de la crem
    in the business,comment#21 I reconize as the whale of north Andover,the Rona Barratt of the business,confessed christian hipacreate.#21 thinks that
    the law in her town has the hots for her but he would rather take his life,#21
    is on more medication the the total pharmacy at cvs.Seems shreves lost their
    lease in chestnut hill!money trouble David??????Shame on you David!!

    Posted by leonie January 10, 09 11:14 PM
  1. Seems David Walker has lost his lease in Chestnut Hill,I wonder if there
    was not a large finical problem before Tanya Nichols came to work at shreves.
    I' am also hearing that several customers have been sold items that are not what shreves appraised them to be ,one customer in paticular from Naples
    Florida who bought a ring for over 50,000.00 and infact a privet appraisal says
    its not the grade,color,or even worth half the paid price.I hear Mr.Walker will
    himself be going to court.Several others I hope will come forth If you bought
    from shreves GET A PRIVET APPRRAISAL.Let Tanya have a chance to speak.

    Posted by Betty Cohen January 11, 09 09:07 AM
  1. #22 The end of your comment on open your eyes,why dont you open your eyes
    being in the industry doing all of the same shows and with the nichols that took
    hundreds of items on consignment for Andrew Ford and made thousands of
    dollars in a 20 year period its possible its not what it looks to be.I can only guess that almost a millions dollars sold was sold for the Fords I' am told
    that 3 items out of several items taken on consighnment were returned and the 3 items valued at 48,500 were purchesed on line by a scammer the bank
    will verify that payment Ms.Nichols was the victmin.the bank confirmed this fact
    mr.ford negelect to stat that tidbit

    I

    Posted by jonn January 12, 09 09:51 PM
  1. Why does David feel he has to camaflosh himself behind the name Shreve, Crump and low? This store is no longer the great store it once was. He is selling jewelry to the public and misrepsenting the items. I bought a large diamond ring from a Stepheno one of his G.G. employees, this cost me over $135,000.00. Shreve’s appraisal indicates it to be a D color VVS-1. Independently appraised I was told they were way off and my ring if I was lucky was only worth %25 of what I paid. I have been ignored and they are not honoring their return policy. I have yet to hear from the owner after 12 phone calls from me?? Buyers beware!!! Have your jewelry appraised independently! The next call is from my attorney!! Their the theifs.

    Posted by Joe January 21, 09 03:24 AM
  1. David Walker is the theif and liar he is the pot calling the kettel black.Even though this shreves has not been open long I trully am schocked that any
    of his stores including David and Company in newton still has their doors
    open.I also bought a ring from shreves over 80,000.00 dollars,after a privet
    appraisal on 01/16/2009 I was told the ring is worth 35,000.00 dollars.I question what is the real story with this big heist.I too tryed to return the ring
    both David Walker and a manager named Nancy just shunned me with
    sorry excuses.My next step tomorrow is to begin court proceedings,I believe
    Tanya Nichols is a scapegoat for some reason.Tanya is inocent!

    Posted by Mad Mike January 21, 09 05:39 PM
  1. I also am a victim of the Shreve’s scam. Very close to the same situation of #27. Shunned and ignored. I hope all will come out and state their losses.
    It is no longer the landmark of Boston. And it hasn’t been for quite some time. It is a fake. I was scammed out of $98,000.00 From Walker
    Sold me jewelry that was no where what it was worth, said three independent appraisers. We will be going to court over this, also. I wonder how many people he has coned? I hope for one justice will prevail and the judge will ssee just who the real scammer and thief’s are. I don’t know Tanya, but I do feel empathy for her. I do believe she is innocent they are hiding behind her. I truly feel the victim here besides myself is Tanya. I hope the Judge see’s the same. It is time we stop these high end jewelers from winning without just cause. I truly feel they are making Tanya the scapegoat for their thievery.
    I too will be beginning court proceedings against Mr. Walker.


    Posted by Lauren January 23, 09 12:49 AM
  1. I was a customer of Tanya’s at Shreve’s; I remember when she first started. She was the best sales associate I ever came across. She knew her jewelry, so was so excited to be working there, she educated me explicitly with every question I had. I was so impressed. I bought a yellow diamond from her for $48,000.00 right there on the spot, due to her knowledge and her deep appreciation for David. She told me she has found her home in the jewelry industry and wasn’t leaving until retirement. She even quoted to me David was like in her heart her second family. David and she had known each other for many years. After the loss of her mother which was in the business with her for over 25 years she thought she had found her home once again in the industry. She shared with me some of her ideas to build the company. She truly was amazing. She had a deep emotional attachment to David. She is no thief. David you should be ashamed of yourself. I will never set foot into any of his stores again nor will anyone I know. And anyone who does should have their head checked. Shreve’s theory is very fishy to me. I hope the Judge truly looks into cracks and see’s the real inside thieves, it definitely isn’t Tanya

    Posted by mark January 23, 09 01:20 AM
  1. Inside job is right, but not by Tanya. Shreve's is no longer the landmark of boston and hasn't been for a while I agree. Tanya is the victim not Shreve’s. This poor women. I will be filing a suite against them tomorrow.
    They over charged me $58,000, and their appraisal done by a Stephan was all
    A farce. I only hope the Judge can see this and take action on Shreve’s for frauding the people for so long.

    Posted by owen January 23, 09 01:33 AM
  1. Let me tell you a little story, I bought a assher diamond from Tanya, David got involved and I was getting so confused from his flip flopping back and forth on the cut and color, price changing, the tag indicated a certain color but David told Tanya to make me happy just put on my appraisal a degree higher in color. Then I was looking for a diamond band to go with the ring, she found one for me that was just perfect. Then she called me to tell me she no longer works there. I asked her, if I should still buy the band, her reply, definitely, that band is exquisite with your diamond ring, and she never said a bad word about them. She was honest from the very beginning and even though I believe they blackmailed her, her concern was what the best was for me. I bought the band, but will never step foot in any of his stores again nor will my friends. She is honorable and David was the one ready to do or say anything right or wrong just to make that sale. If it wasn’t for Tanya I would never have bought the ring. She is a real lady, and I am honored to have bought my items from her. David was the one that was being deceitful.

    Posted by Lauren January 23, 09 02:01 AM
  1. Does anyone realize that Ms. Nichols continues to have a website by the name of bostonestatejewelers.com. You all should check it out!!!!It is currently listed in her name (whois search). Where has the merchandise come from that is for sale on this website . For all those defending Ms. Nichols, I suggest they go to that website and order something. Make sure you send a check too!!!! She needs money for her defense.

    By the way, she should update her picture on the website also, it's quite dated!!!!!!!!.

    Posted by timeless January 23, 09 07:55 PM
  1. I would have more confidence from ordering off of Tanya’s web site then buying anything from Shreve’s.
    Or for that matter from David Walker. This poor framed girl. She is not selling anything but kept her site up to prove to people how long she has been in the business , since this she has lost her credibility, career, and may very soon be homeless. How do I know this, because I contacted her through her web site and as bad off financially as she is she is not selling until this is concluded. This is not a thief! They stripped her down to nothing, where she has to eat at the food banks. We all heard the different stories from Shreve’s customers and how they all were given the wrong information and have been ripped off, big time. Many of their own customers are now taking Shreve’s to court when they learned the truth. I hope she lives through this. I know she is innocent and Shreve’s isn’t!!!!!

    Posted by Robyn January 24, 09 02:13 AM
  1. Timeless, I suggest you get the full details before you open your mouth, we already knew this weeks ago and all was in good standing. Do you know she has more credentials then most, BBB, certified appraiser, won many awards for her great knowledge of the jewelry industry, she has been invited to several reviews to talk about all the periods of jewelry what they mean, has many celebrity jewelry buyers, her history in the jewelry business goes way back, all with raving reviews. Why don’t you a little homework before you slander someone you know nothing about? Now here is a question, I wonder. Did David receive his insurance check yet to help him out of his financhel troubles, hopes he hold on to it, he may need it from what I hear!!!

    Posted by Sam January 24, 09 03:57 AM
  1. To the previous poster (Lauren). Isn't it a little strange that you contacted Tanya and found out she no longer worked at the store? Seems a little odd that you would contact her on a personal phone instead of through the store...was there something shady going on between the two of you that she needed to give you a personal number instead of her line at the store?

    Posted by Strange but true January 24, 09 04:24 PM
  1. This is to Sam—first of all, I have not slandered anyone. After reading this article, I merely put Ms. Nichols name in my web browser and there it is……I was pointing out that with so many people (who I think are one in the same because of the horrendous spelling) defending her and her exemplary reputation, they should get on that site and help her make some money for a defense fund. Pointing something out is not slander, it is on the web (public I might add). Obviously she must need money if she’s eating at food banks and now is almost homeless—there are quite a few beautiful items on that site which could make her some much needed income. So Sammy, get over yourself. I don’t know the players in this movie, but I can tell you—the court would not have someone show up for arraignment, unless there has been more than enough evidence presented against someone. Please tell this blog the name under which Ms. Nichols is listed on the BBB, also what professional group she is certified as an appraiser. I’d like to research that info –I don’t like to neglect my homework. If anyone is calling anyone names, it would some bloggers who obviously don’t care for “David”.

    Posted by timeless January 25, 09 01:22 PM
  1. After reading all these posts...I find it really funny that all of the posts on this that are in favor of this Tanya character seem to all spell the same words wrong.
    Tanya, may I make a good suggestion to you? When you post a blog and pretend to be someone else in favor of you...there is this button called spell check. You may want to try putting the post in word and spell checking it...so that you don't always spell the same words wrong. Also, please read the grammar...before posting. It's very hard to read when you don't write like a normal person.

    Posted by This is just pathetic January 25, 09 02:42 PM
  1. Listen, if I was facing a 10 year prison sentence I would be up at 3 in the morning scared senseless. She can't sleep. She is probably thinking about the fraudulent checks she passed at Soverign Bank in Lynn. Or she might be thinking about the person from New York who contacted Boston Police and informed them that she ripped him off for over 40,000, and others coming forward from the Hamptons making the same accusations.
    "My what a tangle web we weave when we practice to deceive"
    Its all over Tanya. You had a good run. But now justice will prevail!

    Posted by bush41 January 26, 09 11:24 AM
  1. To #35 strang but true, can't you read. Tanya contacted me as stated, To let me know she would no longer be at Shreve's , never telling me what had happened, just that sh was let go. But she followed up with me because I have a diamond band on hold and wanted me to know I should go in and buy it.

    You are strange but not true!!!!

    Posted by lauren January 26, 09 02:42 PM
  1. Why dont all you perfect members of our society buzz off,and find some
    positive things to do.Go to a homeless shelter and serve food to the hungry.
    I would love to check all of the dirty laundry of all the selfrighteous bumbs that
    have commented.I' am sure the skeletons in your closet run for several miles.
    Those of you that are quick to judge as karma strikes will be judged quickly.
    The court could indite a hot dog.

    Posted by maria vega January 27, 09 05:20 PM
  1. #38 Liar,liar,pants on fire Soverign Bank had nothing to do with Tanya Nichols
    do your homework your name holds true of failure bush41.The bank that
    Ms.Nichols had overdrafts on her own account was Citizens,and Mr.bush41
    you will be sorry to here the case against Tanya Nichols has been dismissed.
    Boo-Hoo justice did previl and it will again in Boston! Sorry to ruin your day.
    I' am a close friend and will continue to support my good friend of 40 years.
    It will be my pleasure when Tanya walks out with a not guilty verdict exactly
    as she did in Lynn.Again ditto justice will prevail.I hope she takes Shreves all
    the way to to Supreme court.

    Posted by Gary Bowuer January 28, 09 07:07 PM
  1. I am a Boston retail jeweler and It is never a good thing when a member of my profession is accused of decieving the public. That having been said, it is no surprise the David Walker is taking some heat for his business practices. Customers of his have been coming into my shops for years with horror stories of how they were cheated.

    Posted by Judge for yourself January 29, 09 03:28 PM
  1. I do the Miami Beach Antique show and this media circus has gained mass
    attention.For many years Tanya and her mother did this show.Over 15 years
    of doing the shows along side of them both I never saw any trouble or have
    I ever heard any customer unhappy.This show is like a soap opera every one
    talks about everyone and about everything.One woman antique dealer is a
    gossip.Some call her a drag queen,Big S.What a shame I can only put this
    family in my prayers.I also have to hold my faith in people and wait to see
    Mr.Walker fall off his throne.David Walker seems to have had a long run
    himself,its time to make him walk.

    Posted by concerned January 29, 09 06:02 PM
  1. I have not heard much about Ms.Nichols recently.I imagine the attention only
    brought a very negative light on Shreve's. I'd be willing to bet a lot of items
    bought have been privetly put through the test to verify the word of the oh so
    perfect reputation of the generic Shreve Crump&Low wantabe Pathetic that
    a company would depend on the real Shreve's who's truthful ways and perfect
    spotless reputation of what once was would keep the new owner David Walker
    bringing in the green. As one of the employee's said in a meeting where Ms.
    Nichols was also,Quote"We have this in the bag" seems strange for gloating
    the old bag lost the war of that meeting. The round is already won.IN THE BAG

    Posted by Mary Canard March 21, 09 03:26 PM
  1. To all of My Loyal Friends, Customers and People who stood by me. Truth and Justice did prevail. It is time to pick up the pieces, and go on to bigger and better things.

    Thank you

    Tanya

    Posted by vindicated August 12, 09 04:17 PM
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