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Saturday, 2:15 PM
From the Metro staff at The Boston Globe

How's your driving? Look it up online

April 13, 2009 09:19 AM Email| Comments (38)| Text size +

By Globe Staff

Want to know what's in your driving record? The Registry of Motor Vehicles says it's going to make finding out that information easier.

The Registry is announcing today that people will now be able to go online and view and print their driving record or request a certified copy.

With customers requesting more than 57,000 records last year from the Registry, employees are kept very busy, said Registrar Rachel Kaprielian. The new function on the Registry's website, www.mass.gov/rmv will not only be a customer convenience, it will lessen the burden on the Registry, she said.

For $6, drivers can view their record onscreen and download. For $20, a certified copy will be sent to them by mail.

Copies of driving records are required as a condition of employment by some businesses or in any court matter involving motor vehicle violations, the Registry said.

The agency says it is seeing usage of its website increase as it adds a variety of new functions, including the ability to view registrations, titles, and driver education certificates; to renew IDs; and to register as organ and tissue donors.

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38 comments so far...
  1. Nice.. view and download doesnt' cost the RMV a dime, yet they whack you for $6... typical Mass Govt.

    Posted by Vin April 13, 09 09:56 AM
  1. I don't see why I should have to pay to get a copy of my driving record. Just another money grab.......

    Posted by Mass Taxpayer April 13, 09 09:58 AM
  1. Why is the look-up so expensive? $6 is a lot. $20 is even more! This is not a profit center -- and if RMV were a business it would need to drive down the cost by being more efficient. What is the competition?

    Posted by anavidreader April 13, 09 09:58 AM
  1. Those fees seem like they are much higher than the cost of the service? Why should it cost that much? Why should the state profit from something only they have control of, they are not a business, they are our govt.

    Also, couldn't the state save even more time and money if they just provided the records directly to the courts.

    Seems like more MASS madness (to charge so much). Another good reason not to live in MA!! Another reason why businesses and citizens are leaving in droves!!

    The article also states that the website will have other services that will likely cost us way more than they should.


    Posted by M. L. April 13, 09 10:02 AM
  1. yeah works really well - on the first try
    "Your request has been denied. You have tried too many times."

    Posted by J April 13, 09 10:04 AM
  1. Why does it cost ANYTHING for me to see my driving record online?!

    Posted by Slash April 13, 09 10:33 AM
  1. Too bad this doesn't work. I just tried it for the first time and got the following message "Your request has been denied. You have tried too many times.".

    Go figure!

    Posted by justanothercitizen April 13, 09 10:34 AM
  1. And Why is it we have to pay $6.00 for our own driving record?

    Posted by Jazz April 13, 09 10:52 AM
  1. Wow, they're offering an online option in 2009? I can't believe how NEW this technology is. Kudos to the DMV for being years late to the party. [sarcasm done].

    In all seriousness, it's going to cost $6 just to look at it on the screen. Just another way to stick it to the tax payer.

    Posted by no April 13, 09 10:57 AM
  1. Just tried to use this service and got a message 'tried too many times'
    Huh? I just found out about this right now and didn't submit the form several times. Looks like more work is needed!

    Posted by Chris April 13, 09 11:02 AM
  1. Nice feature. Six dollars seems a bit steep for a "look" at an unofficial copy though. Let's say I wanted to know if I had any outstanding tickets or any other possible problem with my driving record, perhaps as a precursor to applying for a job. What would this same service - checking on your official driving record - cost if you were to walk-up at the registry but don't need an official copy? Personally, I think that getting a status check only - e.g. verifying "your record is in good standing with no outstanding issues" - should be free.

    Posted by Chuck Staples April 13, 09 11:08 AM
  1. I just tried to do this and the system said I made too many attempts and could not proceed (after my first try). Guess they have a few bugs to work out still.

    Posted by Joe April 13, 09 11:09 AM
  1. Fantastic! I just used the service, it worked well.

    Posted by SEZ April 13, 09 11:18 AM
  1. Instead of paying $6, you could just call your insurance agent and get a copy of your driving record for FREE!!!!!!!

    Posted by terp4life April 13, 09 11:35 AM
  1. Online view should be free, officially mailed copies should cost bucks.

    Posted by alan April 13, 09 11:36 AM
  1. $6 for the luxury of a view? Give me a break.

    Posted by Vick April 13, 09 11:48 AM
  1. C'mon people, you KNOW why we have to pay for this, to keep all those clerks salaries above six figures, and to keep all the crooks in the Massachusetts government! The person who thought up this idea just got a 100K raise and a half million dollar bonus probably!

    Posted by I hate the MA GOVT April 13, 09 11:48 AM
  1. Yes, I love paying for something that belongs to me! Nothing like robbing from the poor and giving to the rich!

    Posted by dmoore April 13, 09 11:58 AM
  1. How typical of this well-managed and efficient state agency...this is a new feature, and I decided to go on-line and try it. I filled in the information, clicked CONTINUE, and the response comes back:
    "Your request has been denied. You have tried too many times."
    This is my first time! It then suggests I call the telephone help line....20 minutes and counting.......

    Posted by Tom April 13, 09 12:00 PM
  1. Call your insurance company. You can get one for FREE!

    Posted by lauredw April 13, 09 12:10 PM
  1. I say we don't use the online service and pay those fees. Let's just do what we have been doing all along and keep them busy. The fees are just another way to get money from people who are already paying enough in fees elsewhere.
    HOME OF THE BRAVE AND HOME OF THE FEES!!!!

    Posted by carlos April 13, 09 12:15 PM
  1. $6 to see something printed on a computer screen? RIP OFF!!!!!!

    Posted by Bstone April 13, 09 12:19 PM
  1. Hey GLOBE, why don't you print the link. Just another reason why you'll be gone soon.

    Posted by Royal April 13, 09 12:23 PM
  1. quit your yapping, folks. did a quick check of the California, Texas, and New York Department of Motor Vehicle websites:

    CA -- can order a copy in person by paying $5 and visiting a DMV office in person
    TX -- can order a copy online by paying between $5 and $20 (depending on the type of report); the copy is mailed to you.
    NY -- can order a copy online by paying $10; copy is mailed to you

    looking at the precedent set by the three most populous states in the union, the RMV is neither a technological troglodyte or a rapacious taker of fees. if anything, the RMV is creating more efficiency and reducing departmental costs by moving an administrative task online.

    don't let perfect be the enemy of good -- this new RMV online feature is an example of our gov't trying to do a good thing for taxpayers.

    Posted by commonwealthcommie April 13, 09 12:31 PM
  1. $20 for a CERTIFIED copy I could live with (though $10 or so would seem more reasonable), but $6 just to to VIEW!?!
    There was a time when doing business w/ the RMV was a like repeated pokes in the eye w/ a sharp stick -- somewhere along the line (early '90's?) they started doing pretty good job of streamlining (thanks!), alas, this feels like a bit of a slip back to the old: come on guys, it's the 21st century, basic information should be assessable w/o an additional fee.

    Posted by dingi April 13, 09 12:37 PM
  1. This is absurd!! These are OUR records. We are allowed by law to obtain our credit report from each of the three credit reporting companies each year FOR FREE. Why is our driving record any different!?!?! Oh right, this new RMV fee has to go to the state coffers so there's enough money to pay for pensioners like Timmy Bassett.

    When is enough enough? I am sick and tired of reading stories about the state raising new revenues from the taxpayer while not hearing about any reform taking place!!!!! I write to my reps. but no action. Is it time for a revolt???? They just don't seem to get it!!!!!!

    Posted by Thieves at the trough April 13, 09 12:38 PM
  1. Gosh. It's a good thing the walking heart attacks posting here don't live in Virginia. Back when I lived there, I got to pay $8 for the "privilege" of looking up my driving record online. Just think, at that price, the whiners would be forced to threaten for the millionth time to move out of Taxginia (VA has a higher per-capita tax burden than MA, you know) and head to the utopia that is North Carolina!

    Posted by Doug April 13, 09 12:39 PM
  1. Only in Massachusetts, the Moonbat Capital of America....remember those fees are "for the children"...GOD I despise this state, Paul Revere must be rolling over in his grave!

    Posted by frothingatthemouth April 13, 09 12:41 PM
  1. U guys have to pay for premium gas for Devals caddy that's why it cost to view!

    Posted by tman2000 April 13, 09 12:45 PM
  1. Well even if you try, it doesn't work... after trying once I get the following error "Your request has been denied. You have tried too many times."

    Typical...

    Posted by nd_fan8 April 13, 09 12:54 PM
  1. i cant view this either - says ive tried too many times.. yet i only clicked once... oh well

    Posted by dan April 13, 09 12:57 PM
  1. I'm shocked, SHOCKED, that the RMV would charge a fee for something, and on top of that, a fee that is so much more than the cost of the service, which, at the rates they are charging, will doubtless pay for itself in a week or so.

    The next thing you know Deville Patrick will be asking to raise the state income and sales taxes... Because everyone knows we are getting more service from government than ever before. And we HAVE to pay more to get more...


    This state should change its slogan to "The VALUE State".

    Not...!

    Massac husetts should change its slogan to the Val

    Massachiu

    Posted by m00n6at April 13, 09 12:58 PM
  1. It's the worst state to live in !

    Posted by er April 13, 09 02:37 PM
  1. Hey, Royal, (No. 23) you're a ROYAL JERK....and a lazy one at that!

    Posted by sam April 13, 09 02:45 PM
  1. If you don't want to pay for this service you could always go down to the registry and wait in line for the information.

    You pay for convenience. Always have, always will.

    Posted by KL April 13, 09 02:52 PM
  1. Wow, for only $6 I can find out what I already know - that I haven't had a moving violation since before 1980! SUCH a deal!! I think I'll take the the six bucks and spend it some other way, though.

    Posted by Bony Melon April 13, 09 03:10 PM
  1. Prior to the online service that was just launched, if you wanted a copy of your driving record you had to request it by mail, by phone or in person at a branch. The request would have cost you $20 and a lot of time in line or on-hold.

    Now for a nominal fee you get to view your driving record. The great majority of people don't need a copy of their records. You do have a choice of whether you want to buy it or not like any service. BTW how much does it cost for a copy of your birth certificate, marriage license or Registry of deed? Aren't those your records too?

    I guess people think that computers just miraculously program themselves.

    Posted by somethingfornutin April 13, 09 03:12 PM
  1. If I recall correctly, it used to cost $5 to go into the RMV and get a copy of your driving record. Add the $1 in gas/Tfare to go to the RMV and you were already paying $6 for it, so nothing has changed.
    For those of you who say that being able to view it online doesn't cost anything:
    1) computer servers have a cost, IT professionals get a salary. At 57,000 requests for records a year, times $6... that's $342,000... which will pay for one or two quality IT professionals... and a server or two (enterprise scale computer servers cost in the 10s of thousands of dollars... and have monthly/yearly service/support contracts). So, the guys building/maintaining the RMV website are justifying the cost of their salaries by offloading work from the people at the RMV to the website. That's the way it's SUPPOSED to work!
    2) perhaps the reason nobody can use it today is because it's in the newspaper and EVERYONE is trying to use it today.... if you want to complain about the RMV having enough capacity on their website... then don't complain when they raid the fee to $7 to view/print online. You might say, well they should buy better/faster computers to run the website on.... right... those better/faster computers cost more money.

    Save the anger/indignation for when they start charging "emergency response" fees if you get in an accident... or "street light use fees" like they're doing in other states

    Posted by Cullen April 13, 09 03:39 PM
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