MILFORD, Mass. (AP) — The state prisons department is putting its inmate calling service contract out to bid, and prisoner advocates are hoping for an improvement on the current system they say is too expensive and unreliable.
The current contract expires in March.
A Department of Correction spokeswoman tells The MetroWest Daily News (http://bit.ly/XLXJZK ) that recent concerns with service would be a factor in the department’s decision.
Bonnie Tenneriello, a staff attorney at Prisoners’ Legal Services in Boston, said a new contract is only part of the solution to what she and other advocates have said is essentially a tax on prisoners’ families. They are also waiting to see whether the state Department of Telecommunications and Cable will step in to regulate call rates, after prisoners and families filed a complaint to the agency.
Information from: MetroWest Daily News (Framingham, Mass.), http://www.metrowestdailynews.com