North Andover has been selected to participate in a pilot program that will allow residents to use a Commonwealth Connect smartphone application to report quality-of-life issues, such as graffiti and potholes, directly to the appropriate local government agency for resolution. In all, the new app is being made available to 35 municipalities. “As a Commonwealth, it is in our shared interest to provide communities with tools and resources to implement or improve regional services,” Lieutenant Governor Timothy Murray said in a written statement. The Commonwealth Connect app is being funded through the state’s Community Innovation Challenge Grant Program, which was launched last year and invests in innovations that have the potential to lower costs and improve critical services through regionalization, new uses of technology, and improved management practices.
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