BROCKTON — In his first year, Brockton’s police chief has worked to fulfill promises to improve the quality of life in the former shoe manufacturing mecca that in recent years has been plagued by violence and crime.
Emanuel Gomes has carried out surprise street sweeps, rounding up hundreds of gang members, prostitutes, repeat criminal offenders, and drug dealers. At the same time, Gomes, 50, is adding 16 new patrol officers, while beefing up the number of officers assigned to Brockton’s public schools.
One pledge remains a top priority and is more of a personal mission: Gomes, a Portuguese immigrant, wants to break down racial and ethnic barriers and promote understanding in one of the most diverse communities in the Commonwealth.
“Brockton is a new version of Noah’s Ark,’’ said Gomes. “There are pretty much two of everything.”
Like the vessel that held a range of species in the biblical story, the city has become a landing place for scores of ethnic groups from all corners of the globe.
Gomes says he recognizes the pursuit of a better life because he’s been there himself. He also knows the challenge of starting over, personally and culturally. He was 8 when his family moved from Madeira, Portugal, speaking little English. His mother worked two jobs and took language classes at night. His father died three years after they arrived.
“There was no English as a second language program then,” he said, “so it was scary to be in a new world where you know no one.”
Still, Gomes rose through Brockton schools, earned an associate’s degree in criminal justice from Massasoit Community College in Brockton and a bachelor’s degree in criminal justice from Roger Williams University in Rhode Island, joined the Police Department, and now, 25 years later, is chief, an attainment he says he still finds unbelievable.
“Never in my wildest dreams would I have imagined sitting here,” he said in an interview.
He said he has translated that cultural understanding into action for others, ensuring that his 191-member department has Spanish, Portuguese, Cape Verdean, and Haitian-speaking officers, covering the city’s principal immigrant languages. He also taps into a multicultural mutual aid agreement with other departments, he said, to find officers who can speak Laotian, for example, or some other language, as needed, he said.
Brockton’s Police Department employs 34 women and 157 men, of which 142 are white, 26 are black, 22 are Hispanic, and one is Native American. According to 2011 statistics from the US Census Bureau, 42.9 percent of the city’s 94,316 residents are non-Hispanic white, 31.2 percent are black, 2.3 percent are Asian, and 10 percent are Hispanic, with the remainder comprising other groups.
As part of the department’s outreach, Gomes said, officers work with a city code enforcement team and help immigrants establishing businesses to understand the city’s rules and regulations.
“You might come from a country where you can just open up a body shop on the side of the road,’’ he said of the cooperative effort. “Code enforcement isn’t meant to just levy fines, but to get compliance.”
Gomes has also brought neighborhood crime watches and foot patrols to the downtown area, the Montello neighborhood in the north, and the Campello neighborhood in the south, which includes a number of ethnic businesses.
A regular police presence eases fears, as do the sweeps, he said, for native and immigrant communities alike.
The law enforcement presence includes Officer Chris Perez, who has patrolled the Campello area for about six months and has oversight of James Edgar Park, a leafy square bordered by Brook, Dover, South Fuller, and Winthrop streets, near the childhood home of legendary champion boxer Rocky Marciano.
The park had become a gang hangout for drug deals in recent years, but now families are not afraid to go there because of the police presence, city officials said.
Perez said he is studying Cape Verdean Creole to help open doors and provide tactical and logistical help in investigations. “My last name is a misnomer,’’ he said. “I don’t speak a word of Spanish. I’m actually Italian. But the last thing anyone thinks is this white guy with the Spanish last name speaks Cape Verdean.”
It’s also about respecting your constituents, he said. “If I go into someone’s home and can speak a few words, they see I’m making an effort. The first thing I learned was thank you.”
To take stock for himself, Perez’s boss, Gomes, leaves the police station on Commercial Street every day to take the city’s pulse.
Recently, he checked in on Ron Bethoney of New England Brass Refinishing on Main Street, the president of the Campello Business Association.
Bethoney said the drop in criminal activity on his block in the last year has been astounding. Before, bullets flew regularly by the area’s establishments, including Garcia Grocery and Tropical, The Italian Kitchen, P & P Soul Food and Barbecue, and M & M Seafood, he said.
“But since the foot patrols? It’s 100 percent better,’’ Bethoney said.
The police have certainly been as busy as ever. According to statistics provided by the department, Brockton police responded to 959 reports of an assault and battery in progress in 2011, compared with 935 such incidents in 2012. There were 3,525 calls asking for help with a disturbance in 2011, compared with 3,854 in Gomes’s first year as chief. There were 14 rapes in 2011, and 9 in 2012. Police received 12 calls for stalking in 2011, versus 3 such calls in 2012.
There were calls reporting 617 suspicious motor vehicles in 2011, and 730 in 2012. Overall, there were 95,085 calls in 2011, and 100,998 in 2012. Of those, 5,462 resulted in arrests in 2011, with 4,375 citations given out that year. In 2012, there were 5,497 arrests and 5,480 citations written.
Gomes was the subject of some hard criticism last fall after a car chase involving officers and a drug suspect resulted in an eight-car rush-hour crash that killed a city woman. Gomes concluded after an internal review that the police officers had followed departmental policy in the pursuit.
Manny Montero, owner of the fish shop and restaurant that caters to the Haitian and Cape Verdean communities, says he feels better about the level of crime.
“I used to have a robbery in my store every other hour, it seemed, and shoplifting,’’ Montero said. “With things like that, you can’t last. But Manny Gomes has turned the city around and made it a safer place.”
That’s what Mayor Linda Balzotti said she expected when she appointed Gomes to the $164,000-a-year job a year ago.
“He has done a remarkable job with all quality-of-life issues,” she said.Michele Morgan Bolton can be reached at michelebolton@