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Commonwealth Connect app become tool for reporting, fixing local quality of life issues

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Residents of 14 area cities and towns have a new way to alert local officials to potholes, graffiti, and other irksome problems — and then monitor how quickly they get fixed.

The communities are among 54 statewide that are offering a smartphone application for reporting quality-of-life issues directly to local government.

When smartphone users who have downloaded the Commonwealth Connect app come upon a broken sidewalk, a dangling tree branch, or unsightly trash, they can snap a photo or write a description and submit the problem to officials for resolution.

Globe North communities offering the application are Andover, Chelsea, Everett, Haverhill, Lowell, Malden, Melrose, North Andover, Revere, Saugus, Somerville, Swampscott, Wakefield, and Woburn.

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